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Article #54

Re: Smartsurf

#54
From: Neil D. Jackson
Date: Sun, 14 Apr 1996 00:00
53 lines
3099 bytes
For what it's worth, I have Smartsurf and Turnpike running just fine,
and I'm trying to assist a number of people who are having trouble with
it and Turnpike together.

Nothing conclusive yet, but I think I'm getting somewhere. Most of the
problems seem to circle around COM2 as the choice of port. I'm using
COM3 with no problems, on IO Address 0x3E8, IRQ 7. These are NOT the
defaults, and they are set this way because I'm using an add-on 16550
serial card.

I've noticed that the modem manufacturer is not a determinant - Supra,
Pace and USR modems all have had problems

The modem speed is also non-determinant - 14,400 and 28,800 both suffer.

In several cases (but I haven't determined conclusively), people with
the problems are using the CUSTOM Turnpike install - using the NTS stack
for TP, and the normal Win95 or Trumpet Winsock for 32-bit apps. The
former works, but not when Smartsurf is running, while the latter two
are fine with and without Smartsurf.

Win3.1 or Win95 doesn't seem to be a determinant either. Both suffer.

The only thing which repeatedly seems to have occurred is the use of
COM2 on its default IRQ3 IO 0x2F8 configuration. How and why this should
be the cause, I haven't yet ascertained, but I'm trying to find out.

If you have attempted to get Smartsurf going with TP and you're using a
COM3 [THREE] connected modem, and you're having the same problem with TP
not accessing the modem, I'd very much like to hear from you.

Similarly, if you have a COM2 modem, and you're affected, I think from
now on, it would be helpful to upload:

1. contents of CONNECT.INI, from the section marked [Connect]
2. contents of SMARTSRF.INI, from the section marked [Modem]
3. your modem's manufacturer, speed, IRQ, IO address and COM number

WARNING!!! - Please take care to edit any personal information from any
INI files you upload, such as site-IDs and so on. I don't _think_
there's anything dangerous that can be gleaned from your INI files, BUT
YOU BE THE JUDGE. Please only upload the sections mentioned, if only to
save time for those researching the problem. Thanks.

I cannot guarantee that I'll hit a solution, but who knows. I'm not
connected to TP, or Smartsurf in any way - they're just good products
and I'm a satisfied customer of both. I just hate to see others unable
to test things for themselves and get the benefits! :)

Hope all this is useful to someone.
-- 
Neil D. Jackson
Email: jacko@techno.demon.co.uk
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From: "Neil D. Jackson" <jacko@techno.demon.co.uk>
Subject: Re: Smartsurf
Date: 1996/04/14
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