🚀 go-pugleaf

I am having problems sending faxes from my US Robotics Sportster
fax/modem, using Microsoft Fax in Windows 95.  I would greatly
appreciate any tips or pointers anyone might be able to provide.

The problem:

1. I create a fax to be sent, either in Microsoft Exchange or directly
from a program, such as Word.  Microsoft Fax formats the fax, dials
the modem and connects to the receiving fax machine.  Sending begins,
and the first page of the transmission is sent successfully.

2. Each time, after the first page is 100% sent, there is a delay of
about 30 seconds, and then the Fax Status box gives the message
"Send failed", and the fax transmission is terminated, even though the
first page has been sucessfully received by the remote machine.  The
error message in Microsoft Exchange reads partially as follows:
-------------------------------------------------
The following recipient(s) could not be reached:
'Company Mailroom' on 1/10/96 8:30:06 PM
      A problem occurred during transmission.  No pages were sent..
      The remote machine hung up.  One of the following may have
occurred:
      The machine is out of paper.
      The machine is incompatible with Microsoft Fax.
      There was noise on the line.
-------------------------------------------------


What I've tried:

1. To rule out problems with the remote machines, I tried sending
different messages to different remote machines. Each of the machines
was verified to be working before I sent the faxes.  Exactly the same
problem with termination of the fax occurred each time.

2. To rule out line noise or other problems, I sent long faxes from
another machine on the same line, to the same remote machines.  The
termination problem did not occur with the other fax machine.

3. I have tried enabling/disabling  various modem settings from the
"Advanced Modem Settings" dialog, to no avail.  I have also tried the
following modem configurations:  
        Sportster 14400 Fax PC Plug & Play
        Courier Dual Standard V,34 Fax
        Courier 14,400 V32bis Fax


My system configuration is:

Pentium 90 PC
Windows 95 & Microsoft Fax
US Robotics Sportster 14.4 Internal Modem on COM 3, IRQ 5


Any clues, anyone???


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  John Crawford         crawford@axionet.com  
  Vancouver, BC          voice 604-731-1820   
     Canada               fax 604-731-0128    
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