🚀 go-pugleaf

Are you running Windows NT?  That's one of the symptoms that you can see if
you try to run TT regular on NT.

--
Have a question on using Microsoft Money?  Visit the Unofficial Microsoft
Money FAQ at http://www.swizzle.com/msmoney/msmoney.htm

Leapin Larry wrote in message <34D4D270.CD9B77FB@earthlink.net>...
>I bought a copy of TurboTax 1040 today and installed it.
>When I ran it I got the error message:
>
>   Required Trial Version file is missing.
>   Please install TurboTax again.
>
>Help and Print functionality were disabled.
>
>In other words, it turns out I paid $30 for a DEMO!
>
>And even the demo isn't working because some file was missing.
>Reinstalling didn't help. I called the support number and was
>on hold for 15 minutes and then I hung up since it is a long
>distance number and I don't know how much the call costs. Even
>if I got through, the support isn't free.
>
>So I want to their support web page. The problem I faced is
>described on:
>
>http://www.intuit.com/support/turbotax/97faqs/win/1204.html
>
>Now look at the fix they are suggesting:
>           1.Uninstall TurboTax.
>           2.Check for system
>             configuration problems.
>           3.Find the file PERWIN97.TVL
>             on your hard drive.
>           4.Delete this file.
>           5.Reinstall TurboTax.
>
>So the first thing I have to do is check for "system configuration
>problems", which they have explained as "Optimize your hard drive
>by running Scandisk and Defrag."
>
>Intuit is trying to blame the harddisk for their bug! I am a
>programmer so I know better. I wonder how many people defragged and
>reformatted their harddisks thinking the problem is with their
>harddisks.
>
>I deleted the PERWIN97.TVL and PERWIN97.INI and reinstalled the
>product but got the exact same results as before.
>
>Clearly they are selling a product that is not really ready to
>be sold. This will affect Intuit's brandname.
>
>I am returning this program tomorrow and I am going to give the
>Kiplinger product a try.
>
>
>

The only way to get cheap tech support is to email Bruce Lee directly or
go on AOL & CompuServe for tech support.

-J. Tan
http://www.acsu.buffalo.edu/~jiatan
jiatan@acsu.buffalo.edu & jaytan@juno.com

On Sun, 1 Feb 1998, Leapin Larry wrote:

> I bought a copy of TurboTax 1040 today and installed it.
> When I ran it I got the error message:
> 

--------------3385838AAF33FCD59DB927D3
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit

Jia Tan wrote:

> The only way to get cheap tech support is to email Bruce Lee directly or go
> on AOL & CompuServe for tech support.

Hey, sometimes I've been know to help out! :-) And people seem to like my
Unofficial Quicken Web Page (801 people in the last two days as a matter of
fact).
  ------------------------------------------------------------------------------
                      Andrew DeFaria <defaria@cup.hp.com>
                           Hewlett Packard - ADL/PDL
                             Phone: (408)-447-5741
                      Home Page: http://www.defaria.com/
        Unofficial Quicken 98 Web Page: http://www.defaria.com/Quicken


--------------3385838AAF33FCD59DB927D3
Content-Type: text/html; charset=us-ascii
Content-Transfer-Encoding: 7bit

<HTML>
Jia Tan wrote:
<BLOCKQUOTE TYPE=CITE>The only way to get cheap tech support is to email
Bruce Lee directly or go on AOL &amp; CompuServe for tech support.</BLOCKQUOTE>
Hey, sometimes I've been know to help out! :-) And people seem to like
my Unofficial Quicken Web Page (801 people in the last two days as a matter
of fact).
<CENTER>
<HR SIZE=1 WIDTH="100%">Andrew DeFaria &lt;defaria@cup.hp.com></CENTER>

<CENTER>Hewlett Packard - ADL/PDL</CENTER>

<CENTER>Phone: (408)-447-5741</CENTER>

<CENTER>Home Page: <A HREF="http://www.defaria.com/">http://www.defaria.com/</A></CENTER>

<CENTER>Unofficial Quicken 98 Web Page: <A HREF="http://www.defaria.com/Quicken">http://www.defaria.com/Quicken</A></CENTER>
&nbsp;</HTML>

--------------3385838AAF33FCD59DB927D3--