Re: NETCOM acount deleted "accidentally", please read

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#3166

From: Scott Boyd
Date: Thu, 30 Mar 1995 00:00

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donb@netcom.com (Don Baldwin) writes:

>I just thought the various groups mentioned above might be interested
>in knowing about an some problems I've been having with NETCOM...
>I've been a customer of NETCOM for over 2 years now and have been
>pretty satisfied.  However, now I feel that they're holding themselves
>unaccountable to user satisfaction and I'm a might pissed. 

[Stuff Deleted]

>At this point, all I can figure is that either:
>  1. The people at NETCOM are incompetent
>  2. They don't give a damn about customer satisfaction

>Well, maybe they _will_ care about potential cutomers who see this
>message and take their business elsewhere.  Or maybe they don't need
>you, either...

Netcom's new business model appears to be to eliminate shell and UUCP
accounts in favor of Net Cruiser accounts. Which provide more revenue
and require less maintenance. Also the Net Cruiser users tend to use
their accounts a lot less.

Scott Boyd

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Message-ID: <sboyd.796619545@shell1.best.com>

Path: arc1-ca.pugleaf.net!unknown!not-for-mail

References: <donbD66Gp6.C8I@netcom.com>

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From: sboyd@best.com (Scott Boyd)
Subject: Re: NETCOM acount deleted "accidentally", please read
Date: 1995/03/30
Message-ID: <sboyd.796619545@shell1.best.com>
X-Deja-AN: 100643627
references: <donbD66Gp6.C8I@netcom.com>
organization: Future Systems, Redwood Shores, CA
reply-to: scott@futures.com
newsgroups: comp.os.ms-windows.misc,ba.general,ca.general,ca.usenet,alt.peeves,alt.online-service.america-online,netcom.general

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