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Article #3292

Re: NETCOM acount deleted "accidentally", please read

#3292
From: Joe Chew
Date: Mon, 03 Apr 1995 00:00
21 lines
2016 bytes
: Or 3. It's not worth it to Netcom or any other Internet provider to give 
: you all kinds of customer service for your $17.50 a month.  You get what 
: you pay for.  Period.

I would characterize the issues Don raised as "basic attentive 
running of a multiuser machine," not as "all kinds of customer 
service."  

We are, after all, talking about a nationwide firm that hopes to 
have itself positioned as a major player when online services come 
to be considered basic utilities, not a local bbs that some hobbyist
runs in his attic. This makes missing files, erratic connections,
etc. a lot more peevesome.

BTW,  a student, someone who's between jobs, a wage slave in an
underpaid profession, etc.  might not think of $17.50 a month as 
a trivial amount of money.  One man's chump change is another 
man's tank of gas or bag of groceries.  

Cheers,
--Joe "Note followups" Chew
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Message-ID: <jtchewD6H957.Dwr@netcom.com>
Path: arc1-ca.pugleaf.net!unknown!not-for-mail
References: <donbD66Gp6.C8I@netcom.com> <3lgbif$98c@crl4.crl.com>

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From: jtchew@netcom.com (Joe Chew)
Subject: Re: NETCOM acount deleted "accidentally", please read
Date: 1995/04/03
Message-ID: <jtchewD6H957.Dwr@netcom.com>
X-Deja-AN: 100809298
sender: jtchew@netcom3.netcom.com
references: <donbD66Gp6.C8I@netcom.com> <3lgbif$98c@crl4.crl.com>
followup-to: alt.peeves
organization: NETCOM On-line Communication Services (408 261-4700 guest)
newsgroups: comp.os.ms-windows.misc,ba.general,ca.general,ca.usenet,alt.peeves,alt.online-service.america-online,netcom.general