🚀 go-pugleaf

What is the role of module HPPCL5G3.DLL in Windows 95?

I am running Windows 95 (with Office 97) for the PC and am now unable to

open Word or PowerPoint files without getting the message "This program
has performed an illegal operation and will be shut down... (name of
program) caused a general protection fault in module HPPCL5G3.DLL @
0001:00002cbb".

I get this error for every file I try to open in Word and PowerPoint,
and sometimes in Excel. It also occurs sometimes with FindFile.
Afterwards (the next time I start the program) it says that the file I
was trying to open has been corrupted and may be recoverable (if I try
to recover it I get text with no formatting).

This whole problem arose when my computer crashed while I was using Word

and Excel simultaneously, and I had to re-boot it.

I have tried the following, with no success:

(1) running Norton Utilities and Disk Doctor (says there are surface
errors on Drive C but won't fix them)
(2) running the latest version of F-prot (says there are no errors)
(3) running Norton AntiVirus (finds no viruses)
(4) uninstalling and re-installing Office97
(5) uninstalling and re-installing Windows 95

Please email me at algebhar@artsci.wustl.edu with any advice. Thank you
in advance for any help-- I greatly appreciate it!

- Andrea G.