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Article View: comp.os.ms-windows.nt.setup.hardware
Article #18

Re: Scanjet 4c and Windows NT

#18
From: Tom Branham
Date: Wed, 21 Feb 1996 14:24
73 lines
4348 bytes
In article <3125022c.1818444@news.kdcol.com>, dave@mail.kdcol.com (Dave Martin) wrote:
>Ok, i've done everything the read_nt.txt file says to, except I cannot
>find aspi32.dll anywhere.  Where does this mysterious DLL come from,
>and can I assume its absence is why my scanner won't work with NT?

It IS on that first floppy disk (I went through this just last 
week.......Ugggggg)  Now, what they do not tell you in that
Read_nt.txt is that in order to actually do any kind of scanning
with twain or whatever else you may have, you MUST install the
Deskscan software, if only to get the twain drivers.  Unfortunately,
when I tried such (as advised by HP....Their other readme for the 
software said call first, so I did), although HP said it would work with no
problems, it crashed NT completely.  I tried it twice.  Second time it
corrupted the NT Kernal and destroyed enough of the partition to make
it unrecognizable to the NT repair system.  No longer bootable.
I am preparing a fax to send to HP,  but I am letting it sit a couple of days 
until my comments are actually printable :-(

I ended up installing Dos/Win3.11, installing the Scanjet software there, then
just copying it over, then just kept running it, and pulling over missing 
pieces that were complained about from the windows directory (primarily
the twain pieces) until it worked :-)   

Additional Note:  Photoshop 3.0.4 has a known bug in its Twain32 handling 
system.  Adobe has an update at their website that takes care of the problem,
or you can upgrade to 3.0.5

I also have to say I am finding the NT filesystem to not be particularly 
robust or friendly so far. In the two weeks I have been using it I have had
to completely re-install the OS 6 times......And one of those was a complete
wipe of my 1.6Gig Hardrive by NT's "Disk Mangager" corrupting my partition 
table.  Eeeeeeeekkkkkkkk!!!!  Now I have lost an OS/2 install at times, and 
been irritated, but it never Dragged all the other partitions along with 
it.....

Now I have to reinstall OS/2, but into the middle of the Drive, btw. Dos and 
NT....Oh this is going to be fun......   

>I have ScanJet 4C (complete with readme for making it work with NT
>that says "make sure the following DLLs are in the indicated
>directories, which they are, except for aspi32.dll.  It doesn't say
>what do do if the "following DLLs" arent' there 8-) )
>Windows NT 3.51
>DPT 2124 SCSI adapter.
>ScanJet 4c SCSI adapter.
>
>Have tried lots of stuff, with both scsi adapters.  Windows NT sees
>the scanner (according to the registry info for scsi devices) but
>deskscan II does not.
>
>I've also heard rumours about "proper 32 bit scanner drivers for NT"
>coming soon for some brands, including HP; I certainly hope so.

Hp's attitude on the phone seemed to be "Well, the Scanner group decided not 
to support NT or OS/2 directly".  Pretty foolish attitude for a group trying 
to sell to graphics professionals that are going to demand a Solid Stable and
Fast OS.  We are now having much the same problem with support for our hp855C
printer.  Both the OS/2 and NT drivers were done by IBM and Microsoft 
respectively because HP didn't care whether they got drivers or not.  Neither 
driver, at first glance, seems to support sub-aliasing (Printing CMY at 
300dpi, but K at 600dpi for color pictures), a PRIMARY reason for our printer 
selection.  Microsoft's Readme says "Read the manual, you can only print color 
at 300dpi".  Very obviously They did NOT read the manual...........
In the end though, it is, despite their protestations otherwise, HP's 
responsibility to see that decent drivers are available for their hardware.  
We looked forward to decent support from HP, and are VERY dissappointed 
so far.......

Anyway, enough ranting.....Goodluck with the setup and email me if you need 
help......

Tom Branham
tbsy@ixl.net
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From: tbsy@ixl.net (Tom Branham)
Newsgroups: comp.os.ms-windows.nt.setup.hardware,comp.periphs.scsi
Subject: Re: Scanjet 4c and Windows NT
Date: Wed, 21 Feb 96 14:24:45 GMT
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