Thread View: comp.os.ms-windows.nt.setup.hardware
5 messages
5 total messages
Started by Stephen Keeler
Wed, 13 Dec 1995 04:14
SCSI problems in Windows NT Workstation 3.51
Author: Stephen Keeler
Date: Wed, 13 Dec 1995 04:14
Date: Wed, 13 Dec 1995 04:14
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I've been having problems getting a complete backup for a couple months now. I'm running the NTBACKUP utility that ships with Windows NT Workstation 3.51 on the following hardware configuration: Dell OptiPlex XMT/590 Adaptec 2940W SCSI card (factory default settings) Toshiba XM3501 CDROM drive (internal, not terminated) Exabyte 4200c DAT drive (internat, terminated) The SCSI chain looks like this: <term> Adaptec <--> Toshiba <--> Exabyte <term> The specific error message returned (in a dialog box) is: "Tape Drive Error" "The tape device reported an error on a request to write" "data to tape." "Error reported:" "Timeout before function completed." Also, the following error is entered in the NT Event Log: "Source: aic78xx" "The device, \Device\ScsiPort2, did not respond within" "the timeout period." I've tried just about every possible combination without success. Suspicious of the NT shell preview technology, I even tried removing that, but it didn't help -- the error still persists. I tried to determine where in the backup it was failing, but it's always different files and different # of MB's into the backup. Even tried various tapes with no luck. I've checked through all the Microsoft KnowledgeBase articles I can find, but have failed to find any concrete references to this problem. I'm now out of options (save returning the hardware), so I'd really appreciate any suggestions you might have to offer. One thing of note, I've read that MS has deemed NT to be somewhat sensitive to SCSI cabling, especially regarding active vs. passive termination. Currently, all my devices are connected via a single internal ribbon cable of unknown quality, and both ends are passively terminated (I'm assuming that the AHA-2940W is passively terminated on-board -- please correct me if I'm wrong there!) If better quality internal cable and/or active termination on an internal cable is a suggestion, I'd also appreciate pointers to companies (and even part names/numbers). At this point, I'm a little leary of spending even more money on hardware that 'might' fix the problem. Thanks, ------------------ Stephen Keeler On-Line Systems
Re: SCSI problems in Windows NT Workstation 3.51
Author: Ken Kriesel, Physical Sciences L...
Date: Fri, 15 Dec 1995 00:02
Date: Fri, 15 Dec 1995 00:02
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keelers@igs.net (Stephen Keeler) wrote: (snip) > terminated (I'm assuming that the AHA-2940W is passively terminated > on-board -- please correct me if I'm wrong there!) default is active termination enabled onboard. > If better quality internal cable and/or active termination on an > internal cable is a suggestion, I'd also appreciate pointers to > companies (and even part names/numbers). At this point, I'm a little > leary of spending even more money on hardware that 'might' fix the > problem. Pat Davis of Division of Information Technology, UW-Madison advised me to avoid the ribbon cables since he had problems with them in Novell servers he built. He uses an IBM32G3922 which is twisted pair ribbon except where the connectors go on. It isn't cheap but it is working for me, on Seagate 15150W's. I tested it with a round-robin copy of a multimegabyte file. After about 4GB worth of reading and 4GB of writing, there were no errors found when comparing the final copy to the original. file O ->a -> b -> c -> a -> b -> c etc for about 800 generations, then compare to O) Another possibility is Granite cables and terminators. Good luck. Ken
Re: SCSI problems in Windows NT Workstation 3.51
Author: Spyro Kotsonis
Date: Sat, 16 Dec 1995 15:44
Date: Sat, 16 Dec 1995 15:44
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I had the exact same problems with a Gateway 2000 P5-60. I exchanged the 2940 with a 1540CP (Adaptec) and the problems continued. Finally, I intalled an ISA card from Future Domain (1600, 3 yrs old) and everything worked fine. You know what I think of Adaptec now, don't you? And this was for a Department backup (about 10 NT clients). The answer: Return the sucker, and get anything but Adaptec. In article <4alk40$3gl@nntp.igs.net>, keelers@igs.net (Stephen Keeler) wrote: >I've been having problems getting a complete backup for a couple >months now. I'm running the NTBACKUP utility that ships with Windows >NT Workstation 3.51 on the following hardware configuration: > Dell OptiPlex XMT/590 > Adaptec 2940W SCSI card (factory default settings) > Toshiba XM3501 CDROM drive (internal, not terminated) > Exabyte 4200c DAT drive (internat, terminated) > --------------------------------------------------------------------- Spyro Kotsonis, Development Engineer, Advanced Drilling Systems Anadrill Schlumberger, 200 Gillingham Ln, # 125, Sugarland, TX 77478 E-Mail : kotsonis@sugar-land.anadrill.slb.com These Views are MINE! MINE! MINE!
Re: SCSI problems in Windows NT Workstation 3.51
Author: Matthew Sutton
Date: Sun, 17 Dec 1995 06:43
Date: Sun, 17 Dec 1995 06:43
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I would weigh in with the suggestion that if the rest of your SCSI chain is working, your cables probably are ok. One issue I have had is the 2940 doesn't seem to like to slow down enough for the dat. Going into its setup and slowing down the access to the DAT to 5MB per sec from the default 10MB per sec can help some. On any servers, I always use a separate SCSI card, (1510 or 1522) for the slow stuff and the PCI SCSI for the hard drives. This will help to alleviate problems like this as well I refuse to use the NTBackup utility after many failures, including one which cast me many hundreds of dollars of time. I have a few systems that have had similar problems. I currently use Arcada Backup Exec and with the combinations noted above have none of the problems you report, after fighting them for months. This product is a significant improvement over NTBackup Good Luck Matthew Sutton Up & Running, Seattle, WA
Re: SCSI problems in Windows NT Workstation 3.51
Author: Tony Neczet
Date: Tue, 19 Dec 1995 19:40
Date: Tue, 19 Dec 1995 19:40
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keelers@igs.net (Stephen Keeler) wrote: >I've been having problems getting a complete backup for a couple >months now. I'm running the NTBACKUP utility that ships with Windows >NT Workstation 3.51 on the following hardware configuration: > Dell OptiPlex XMT/590 > Adaptec 2940W SCSI card (factory default settings) > Toshiba XM3501 CDROM drive (internal, not terminated) > Exabyte 4200c DAT drive (internat, terminated) >The SCSI chain looks like this: > <term> Adaptec <--> Toshiba <--> Exabyte <term> [snip] >One thing of note, I've read that MS has deemed NT to be somewhat >sensitive to SCSI cabling, especially regarding active vs. passive >termination. Currently, all my devices are connected via a single >internal ribbon cable of unknown quality, and both ends are passively >terminated (I'm assuming that the AHA-2940W is passively terminated >on-board -- please correct me if I'm wrong there!) >If better quality internal cable and/or active termination on an >internal cable is a suggestion, I'd also appreciate pointers to >companies (and even part names/numbers). At this point, I'm a little >leary of spending even more money on hardware that 'might' fix the >problem. You should definitely use active termination for SCSI II. If you are using an external passive terminator, then just switch to the internal termination provided by your last device (Exabyte). If Exabyte is providing termination then try turning on "provide power to terminator" setting on Exabyte. According to SCSI specs only one device is supposed to provide power for termination, it sometimes helps to have last device also provide power. If this still does not solve problem, try using the Toshiba to terminate the bus by switching it and Exabyte on the cable. There is a small chance that your internal ribbon cable or one of the connectors is bad, but not too likely. Internal ribbon cables usually do not produce problems unless they have loose connectors. External cables tend to produce most SCSI cabling problems. I have an Adaptec 1742 with 2 Seagate disks, Toshiba CDROM, and Wangtek tape drive. The tape backup works perfectly with NT Backup. It is possilbe that the Exabyte driver is having problems so you might check for a newer version. But software is the least likely issue here in my opinion.
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