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Thread View: comp.os.ms-windows.nt
4 messages
4 total messages Started by Allisan Tucker Tue, 03 Jun 1997 00:00
My Harddrive has a hole in it � Can you help
#74
Author: Allisan Tucker
Date: Tue, 03 Jun 1997 00:00
52 lines
3502 bytes
My Harddrive has a hole in it � Can you help
Help: NT File has been moved or removed???

We are running WinNT 4.0 SP1 i386 and are having the weirdest of problems.
Folders are being wiped out for no know reason, one minute they are there �
then they are not.  At first you can see the folders listed in the tree,
but when you tap on it, you get the message "File has been moved or
removed"

History
May 29 10:00 first reported case of lost directories
May 29 14:00 2nd & 3rd reported cases of lost directories
May 29 16:00 MS called � they said it was a virus
May 29 17:30 Tried to update McAfee Net Shield � McAfee's directory
disappears
May 29 20:00 Load and run McAfee NetShield � find only concept virus.  But
one file is not accessible, as the path name is too long.  Its name is made
up of 50+ "Z"s followed by 50+ "R"s
May 30 2:00 Called McAfee who tell me that my symptoms did not sound like
any virus that they know of.
May 30 3:30 Called Dr Solomon who confirmed McAfee's report.
May 30 5:00 MS said to run chkdsk to see if any problems were found and
fixed.  Some issues were found, but no clear relation discovered.
May 30 8:00 Data restored from tape
Jun 2 14:00 More files missing

Our system config:
1.	AST Manhattan Server with 1 P90 processor
2.	3 Seagate Hawk 2 GB & 2 Quantum 2 GB arrayed on a hot swap NCR SCSI
controller.
3.	48 MB Memory ECC � AST (IBM) proprietary
4.	The file server also running a 110 user cc:Mail post-office and spooling
for three printers (HP4 off LPT1 and HP5P & HP Deskjet500 via TCP/IP print
services)
5.	Server is a BDC with single line RAS access via a second PC.
6.	NAC is a 3com900 PCI
7.	Protocol � NetBEUI
8.	Network also has WAN connection to Corp and various other offices & LAN
connection to a Novel 4.1 domain.
9.	We have 60 active users (connecting Win95 for file sharing)

Security includes:
1.	McAfee NetShield
2.	No application install or running on the server.
3.	Access limited to PC Support team only
4.	Password change monthly
5.	Software disk striping with parity on shared NTFS directory that is 80%
compressed
6.	Free space is keep at 100mb or greater (usually about 250mb)
7.	Very limited floppy drive access
8.	No access to root directories
Re: My Harddrive has a hole in it � Can you help
#65
Author: >>Nick Brown
Date: Wed, 04 Jun 1997 00:00
11 lines
1880 bytes
The first thing I would do is remove the anti-virus software.  This usually
does more harm than good, especially on NT for which there are (last time I
looked) NO known viruses (as in, active when NT is running, and capable of
causing damage, as opposed to sitting there waiting for DOS to run) in the
real world.  (Not counting, of course, the ones which the A-V developers
write, to have something to scare you with.)  Most A-Vs for NT go in at a
very low level and could well get in the way of the file system.

Then, disable parts of the system, one at a time (Novell, Netbeui, etc) ,
and see if the problem goes away.
Re: My Harddrive has a hole in it � Can you help
#66
Author: Britain Crooker
Date: Wed, 04 Jun 1997 00:00
29 lines
2445 bytes
Actually, the AV software for NT can be quite helpful.  Saying that they
are NO viruses for NT is quite incorrect.  Macro viruses (which can be
annoying) can easily affect NT.  Macro viruses tend to spread quickly in
corporate environments.
We are running Norton Antivirus NT 2.0 on our workstations, and it has been
quite good and cleaning the files.

Britain Crooker
Computer Engineer

>>Nick Brown <Nick.Brown@coe.fr.work.it.out> wrote in article
<01bc70c9$a26cada0$0524010a@p960417>...
> The first thing I would do is remove the anti-virus software.  This
usually
> does more harm than good, especially on NT for which there are (last time
I
> looked) NO known viruses (as in, active when NT is running, and capable
of
> causing damage, as opposed to sitting there waiting for DOS to run) in
the
> real world.  (Not counting, of course, the ones which the A-V developers
> write, to have something to scare you with.)  Most A-Vs for NT go in at a
> very low level and could well get in the way of the file system.
> 
> Then, disable parts of the system, one at a time (Novell, Netbeui, etc) ,
> and see if the problem goes away.
> 
> 
Re: My Harddrive has a hole in it � Can you help
#67
Author: Frank Westlake
Date: Sun, 08 Jun 1997 00:00
98 lines
5046 bytes
Allisan,

I would agree with the experts, not a virus. With the description of what
you've done I would suspect bad hardware. Check everything that has
anything to do with the data storage process; RAM, hard disk, hard disk
controller. I have seen each of those three cause the problem you describe.
You have 5 hard disks, you don't say if the problem is on one or multiple.
If multiple I'd say you can rule out the hard disk, unless the problem is
on the striped set. I'm just visiting from the NetWare side and am not
familiar with how MS implements RAID so I won't say anything about it.

If the problem is not a bad hard disk you still have the problem of bad
data on the hard disk. Corrupt files can corrupt memory and cause further
file corruption, appearing to be a virus. Clean up the hard disk
thoroughly. In restoring fom a tape you may be restoring bad data. If you
can reinstall applications without losing the data and configuration files
you're better off. If you do lose them you may be better off reinstalling
anyway and try to recover configuration and data files from the tape. 

But as far as the hole is concerned I understand toothpaste will plug it up
nicely. 

Best of luck,

-- 
Frank Westlake
Port Orchard, WA
http://www.web-o.net/westlake
fpw@web-o.net

Allisan Tucker <tks_st@pathcom.com> wrote in article
<01bc6fce$74642ec0$7b0ff5cf@tor-st0>...
> My Harddrive has a hole in it � Can you help
> Help: NT File has been moved or removed???
> 
> We are running WinNT 4.0 SP1 i386 and are having the weirdest of
problems.
> Folders are being wiped out for no know reason, one minute they are there
�
> then they are not.  At first you can see the folders listed in the tree,
> but when you tap on it, you get the message "File has been moved or
> removed"
> 
> History
> May 29 10:00 first reported case of lost directories
> May 29 14:00 2nd & 3rd reported cases of lost directories
> May 29 16:00 MS called � they said it was a virus
> May 29 17:30 Tried to update McAfee Net Shield � McAfee's directory
> disappears
> May 29 20:00 Load and run McAfee NetShield � find only concept virus. 
But
> one file is not accessible, as the path name is too long.  Its name is
made
> up of 50+ "Z"s followed by 50+ "R"s
> May 30 2:00 Called McAfee who tell me that my symptoms did not sound like
> any virus that they know of.
> May 30 3:30 Called Dr Solomon who confirmed McAfee's report.
> May 30 5:00 MS said to run chkdsk to see if any problems were found and
> fixed.  Some issues were found, but no clear relation discovered.
> May 30 8:00 Data restored from tape
> Jun 2 14:00 More files missing
> 
> Our system config:
> 1.	AST Manhattan Server with 1 P90 processor
> 2.	3 Seagate Hawk 2 GB & 2 Quantum 2 GB arrayed on a hot swap NCR SCSI
> controller.
> 3.	48 MB Memory ECC � AST (IBM) proprietary
> 4.	The file server also running a 110 user cc:Mail post-office and
spooling
> for three printers (HP4 off LPT1 and HP5P & HP Deskjet500 via TCP/IP
print
> services)
> 5.	Server is a BDC with single line RAS access via a second PC.
> 6.	NAC is a 3com900 PCI
> 7.	Protocol � NetBEUI
> 8.	Network also has WAN connection to Corp and various other offices &
LAN
> connection to a Novel 4.1 domain.
> 9.	We have 60 active users (connecting Win95 for file sharing)
> 
> Security includes:
> 1.	McAfee NetShield
> 2.	No application install or running on the server.
> 3.	Access limited to PC Support team only
> 4.	Password change monthly
> 5.	Software disk striping with parity on shared NTFS directory that is
80%
> compressed
> 6.	Free space is keep at 100mb or greater (usually about 250mb)
> 7.	Very limited floppy drive access
> 8.	No access to root directories
> 
> 
> 
> 
> 
> 
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