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Article #15

Re: How to debug remote software installations

#15
From: josh
Date: Fri, 14 Jun 2002 15:03
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On Fri, 14 Jun 2002 11:40:19 GMT, Jason Botwick 
<jbotwick@nc.rr.com> wrote:
> What's the best way to diagnose the cause of crashes that 
occur on software
> that you have deployed to a user? When I was writing UNIX 
applications, we
> could always examine the core dump. Is there some analogue 
under Windows?
> Are there some tools that you can use to save the state of an 
application
> when it crashes?
> 

Make sure they use Dr Watson (it's enabled by default on every 
Windows machine, but it can be disabled, so make sure it's 
*not* the case.) This thing generates a log and a core dump as 
well. Also, you can make your own app log stuff, so try that 
too. Finally, VC comes with a nifty little app, Remote 
Debugger, that you can use to actually debug their stuff over 
the net. 

There's also a great book on Windows debugging whose title I 
forget but something with "Debugging" in it, I think it's from 
Wrox, and it's very, very useful.
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From: josh <josh@xtreme.net>
Newsgroups: comp.os.ms-windows.programmer.memory,comp.os.ms-windows.programmer.misc,comp.os.ms-windows.programmer.tools.misc,comp.os.ms-windows.programmer.tools.mfc,comp.os.ms-windows.programmer.win32,codewarrior.windows
Subject: Re: How to debug remote software installations
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References: <B92F4E8E.38BA%jbotwick@nc.rr.com>
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