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Article View: comp.os.ms-windows.win95.setup
Article #16

Re: Modem hardware conflict? Please help me with this bizarre problem!

#16
From: Ulf Lange
Date: Sat, 02 Mar 1996 15:18
68 lines
3630 bytes
In article <4gv4al$7u3@matahari.bae.bellcore.com>, eliz@cc.bellcore.com 
says...
>
>
>I have been having these weird modem problems that are driving me
>nuts. A couple of people have suggested it is a hardware conflict, but
>win95 doesn't report any. My machine is a 486dx266 with 8MB
>RAM. Microsoft serial mouse on com1. Diamond Stealth 24 video
>card. The machine is 2+ years old.
>
>
>The symptoms:
>
>1. Zoltrix 14.4 internal fax-modem (on com2, com2 on my io card is
>disabled) worked great under win3.1. I install win95, and I can do
>anything *once* (use a phone dialer, connect with ppp, use
>hyperterminal), then I must reboot to get it to talk to me again
>(win95 reports no response from modem). Also, it doesn't work with
>Microsoft Fax (hangs on "initializing modem") or any other fax program
>I have tried. Zoltrix says it has tested that exact modem and it works
>fine with win95. They say it must be a hardware conflict.
>
>2. Any time I use add new hardware to add com2 or my modem, the mouse
>hangs when I finish installing and I have to reboot.
>
>3. I tried a Multitech external 28.8 modem. Enabled my io card
>external com2 and removed the internal modem. Win95 saw the com port,
>but not the modem (it didn't detect any modem on com2 at all). A
>friend tried it on his machine and win95 saw the modem. My external
>com port has never been used, so it possibly could be faulty, but
>win95 did see and install the port itself.
>
>4. I tried a USR Sportster 288 vi internal modem. Disabled the com2 on
>the io card. This one faxes and connects and disconnects
>beautifully. Every time I try to use ppp, it fails with either "could
>not negotiate a compatible set of network protocols" or "could not
>connect to server". I can see in the log that a connection is being
>established but the failure happens bringing ppp up. I can use
>dial-up-networking with this modem to dial up to work and connect with
>a single screen (the dun post-connect screen), but ppp always fails.
>
>USR suggested a clean install of win95, which I did (I wanted to
>repartition my hard-drive anyway). Now I have no autoexec.bat or
>config.sys. Same problems. A friend tried the modem in his machine
>with no problems. I have gone over my ppp config with my ISP screen by
>screen, and ppp works with my Zoltrix anyway. Possibly there is some
>combination of serial port and modem settings (speed/flow
>control/error control) that I haven't tried, but I did try speeds down
>to 19.2.
>
>------
>
>I bought a new io card with a 16550 UART since my current one doesn't
>have one. I will try that with the external Multitech, but I haven't
>had a chance to install it yet.
>
>
>Any ideas? Any suggestions for how to figure out what this problem is?
>I was thinking of disabling the mouse by unplugging it and removing it
>from device manager and seeing what happens. Is this enough to disable
>it?

Shareware for resolving hardware conflicts can be found on the site of 
Computer Telecommunication Systems, Inc, at

   http://www.comminfo.com/

Ulf
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Path: arc1-ca.pugleaf.net!tripnet.se!usenet
References: <4gv4al$7u3@matahari.bae.bellcore.com>

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Path: arc1-ca.pugleaf.net!tripnet.se!usenet
From: Ulf.Lange@tripnet.se (Ulf Lange)
Newsgroups: comp.os.ms-windows.win95.setup,comp.dcom.modems,comp.os.ms-windows.win95.misc
Subject: Re: Modem hardware conflict? Please help me with this bizarre problem!
Date: 2 Mar 1996 15:18:23 GMT
Organization: Tripnet AB
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