Article View: comp.os.ms-windows.win95.setup
Article #16Re: Modem hardware conflict? Please help me with this bizarre problem!
From: Ulf Lange
Date: Sat, 02 Mar 1996 15:18
Date: Sat, 02 Mar 1996 15:18
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3630 bytes
In article <4gv4al$7u3@matahari.bae.bellcore.com>, eliz@cc.bellcore.com says... > > >I have been having these weird modem problems that are driving me >nuts. A couple of people have suggested it is a hardware conflict, but >win95 doesn't report any. My machine is a 486dx266 with 8MB >RAM. Microsoft serial mouse on com1. Diamond Stealth 24 video >card. The machine is 2+ years old. > > >The symptoms: > >1. Zoltrix 14.4 internal fax-modem (on com2, com2 on my io card is >disabled) worked great under win3.1. I install win95, and I can do >anything *once* (use a phone dialer, connect with ppp, use >hyperterminal), then I must reboot to get it to talk to me again >(win95 reports no response from modem). Also, it doesn't work with >Microsoft Fax (hangs on "initializing modem") or any other fax program >I have tried. Zoltrix says it has tested that exact modem and it works >fine with win95. They say it must be a hardware conflict. > >2. Any time I use add new hardware to add com2 or my modem, the mouse >hangs when I finish installing and I have to reboot. > >3. I tried a Multitech external 28.8 modem. Enabled my io card >external com2 and removed the internal modem. Win95 saw the com port, >but not the modem (it didn't detect any modem on com2 at all). A >friend tried it on his machine and win95 saw the modem. My external >com port has never been used, so it possibly could be faulty, but >win95 did see and install the port itself. > >4. I tried a USR Sportster 288 vi internal modem. Disabled the com2 on >the io card. This one faxes and connects and disconnects >beautifully. Every time I try to use ppp, it fails with either "could >not negotiate a compatible set of network protocols" or "could not >connect to server". I can see in the log that a connection is being >established but the failure happens bringing ppp up. I can use >dial-up-networking with this modem to dial up to work and connect with >a single screen (the dun post-connect screen), but ppp always fails. > >USR suggested a clean install of win95, which I did (I wanted to >repartition my hard-drive anyway). Now I have no autoexec.bat or >config.sys. Same problems. A friend tried the modem in his machine >with no problems. I have gone over my ppp config with my ISP screen by >screen, and ppp works with my Zoltrix anyway. Possibly there is some >combination of serial port and modem settings (speed/flow >control/error control) that I haven't tried, but I did try speeds down >to 19.2. > >------ > >I bought a new io card with a 16550 UART since my current one doesn't >have one. I will try that with the external Multitech, but I haven't >had a chance to install it yet. > > >Any ideas? Any suggestions for how to figure out what this problem is? >I was thinking of disabling the mouse by unplugging it and removing it >from device manager and seeing what happens. Is this enough to disable >it? Shareware for resolving hardware conflicts can be found on the site of Computer Telecommunication Systems, Inc, at http://www.comminfo.com/ Ulf
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Path: arc1-ca.pugleaf.net!tripnet.se!usenet From: Ulf.Lange@tripnet.se (Ulf Lange) Newsgroups: comp.os.ms-windows.win95.setup,comp.dcom.modems,comp.os.ms-windows.win95.misc Subject: Re: Modem hardware conflict? Please help me with this bizarre problem! Date: 2 Mar 1996 15:18:23 GMT Organization: Tripnet AB Message-ID: <4h9orv$aoe@minox.tripnet.se> References: <4gv4al$7u3@matahari.bae.bellcore.com> NNTP-Posting-Host: trip233.tripnet.se Mime-Version: 1.0 Content-Type: Text/Plain; charset=US-ASCII X-Newsreader: WinVN 0.99.7