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Article #3104

Need Peachtree Complete III Help

#3104
From: cliburn
Date: Thu, 27 Jun 1991 16:49
32 lines
1963 bytes
My wife is starting up her own business and ordered Peachtree Complete III
to do accounting work.  She received it last evening and I installed it
for her.  Installation succeeded without a hitch.  However, during initial 
operation, we encountered a problem with selecting a floppy drive for 
backing up data.  The default was drive A, 360K.  We want to use drive 
B, 1.44M.  When she entered the letter 'B', the program skipped to the 
next line (the density entry) and displayed a message something like 
"Please wait...Determining drive characteristics..."

And there it sat, with the drive B activity light illuminated.  Thirty
seconds or so elapsed when I thought, "Maybe it's looking for a diskette", 
so I inserted a formatted one into the drive - to no avail.  We tried 
everything we could think of to gracefully terminate the operation, 
without success.  Even ctrl-alt-del wouldn't work!  We ended up pressing 
machine reset, which of course, worked.  The documentation merrily states 
that the software will display the available densities for the drive you 
select.  Hell, When?  Next Tuesday?

This morning, I decided to call Peachtree customer service. HA!  "Send
money," ($99) said the nice man, "or, call your regional service center."  
So I called my regional service center.  HA! "Send money," ($75/hr;
$20 minimum) said the nice lady.  "Consume excrement" I replied (discreetly) 
"I'll consult the net.deities."

If anyone has experience with Peachtree Complete III, could you please
assist by e-mail?

Many thanks in advance.

Jay Cliburn
TRW Ballistic Missiles Division
Ogden, Utah
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From: cliburn@sleepy.bmd.trw.com
Newsgroups: comp.os.msdos.apps
Subject: Need Peachtree Complete III Help
Message-ID: <1584.2869b4b2@sleepy.bmd.trw.com>
Date: 27 Jun 91 16:49:38 GMT
Lines: 32