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Article View: comp.os.msdos.misc
Article #2781

Stac Software Customer Service (comments welcome)

#2781
From: lh7873
Date: Wed, 23 Dec 1992 01:56
27 lines
1724 bytes
I would like to take this time to invite all that have
had experience with Stac software please post their
opinions --> _Good or Bad._
Maybe someone over there (Carlsbad CA) will see this and 
maybe install some toll free 800 lines...
With all the competition in compression, they might take 
note of us, thier customers!

I will start by saying this:

	My Colleage and I had a problem installing Stacker 2.0.
It stopped mid-installation.  When I called them in CA, I was
put on hold for twenty minutes.  If you are familiar with this
company you will know that when you call them you pay for the 
call.  They don't have any 800 lines.  After talking for ten 
minutes I was told to go out and buy a disk utilities program
to check my hard drive.  A thirty minute call and no answers. I
hung up frustrated, looked into a utility program, didn't buy one,
came home and
formated my drive, reinstalled Stacker 2.0, installed all my applications,
and all my 'backed up' files (HIGHLY RECOMMENDED BEFORE INSTALLING
STACKER), and lived happily ever after.  No problems with my HD,
Probably could have avoided hours of reinstalling all apps, with
some help on the phone.  

There see, it's not too hard.  Please post any interaction good,
or bad, with Stac Software. 
Technical Details
Message-ID: <1992Dec23.015609.29593@sarah.albany.edu>
Path: arc1-ca.pugleaf.net!sparky!uunet!gatech!rpi!sarah!albnyvms.bitnet!LH7873

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Newsgroups: comp.os.msdos.misc,comp.os.ms-windows.misc
Path: arc1-ca.pugleaf.net!sparky!uunet!gatech!rpi!sarah!albnyvms.bitnet!LH7873
From: lh7873@albnyvms.bitnet
Subject: Stac Software Customer Service (comments welcome)
Message-ID: <1992Dec23.015609.29593@sarah.albany.edu>
Sender: news@sarah.albany.edu (News Administrator)
Reply-To: lh7873@albnyvms.bitnet
Organization: University of NY at Albany
Date: Wed, 23 Dec 92 01:56:09 GMT
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