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Article View: comp.os.msdos.misc
Article #2815

Re: Stac Software Customer Service (comments welcome)

#2815
From: fred j mccall 575-3539
Date: Mon, 28 Dec 1992 19:00
32 lines
1898 bytes
In <1992Dec23.015609.29593@sarah.albany.edu> lh7873@albnyvms.bitnet writes:

>I would like to take this time to invite all that have
>had experience with Stac software please post their
>opinions --> _Good or Bad._
>Maybe someone over there (Carlsbad CA) will see this and 
>maybe install some toll free 800 lines...

Maybe you should start with the Big Boys and have people try to
pressure Microsoft into doing this first?

>With all the competition in compression, they might take 
>note of us, thier customers!

>I will start by saying this:

>	My Colleage and I had a problem installing Stacker 2.0.
>It stopped mid-installation.  When I called them in CA, I was
>put on hold for twenty minutes.  If you are familiar with this
>company you will know that when you call them you pay for the 
>call.  They don't have any 800 lines.  

This sounds so much like stories of people calling Microsoft that I'm
not sure what the respondent is complaining about.  Another question
might be why you are installing 2.0 when 2.1 shipped a long time ago
and 3.0 is available now.

-- 
"Insisting on perfect safety is for people who don't have the balls to live
 in the real world."   -- Mary Shafer, NASA Ames Dryden
------------------------------------------------------------------------------
Fred.McCall@dseg.ti.com - I don't speak for others and they don't speak for me.
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References: <1992Dec23.015609.29593@sarah.albany.edu>

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From: mccall@mksol.dseg.ti.com (fred j mccall 575-3539)
Subject: Re: Stac Software Customer Service (comments welcome)
Message-ID: <1992Dec28.190014.17076@mksol.dseg.ti.com>
Organization: Texas Instruments Inc
References: <1992Dec23.015609.29593@sarah.albany.edu>
Date: Mon, 28 Dec 1992 19:00:14 GMT
Lines: 32