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Article View: comp.os.msdos.misc
Article #3108

Re: A Frank Discussion on Piracy (Flames, Anyon

#3108
From: gordon hlavenka
Date: Fri, 18 Dec 1992 16:27
31 lines
1825 bytes
I think I'll stay out of this one, except for this comment:

 exuhag@exu.ericsson.se writes:
>...  You can get excellent software from
>less visible companies if you are willing to look around.  PC Write 
>is still a good deal.  Ditto for 4DOS, The $25 Network, Power BASIC,
                                        ^^^^^^^^^^^^^^^
>etc.  Smaller companies who don't get the benefit of free
>adverstising often try harder to please their customers.

This is not always the case.

I bought the $25 Network, installed it for a client to provide printer
sharing, and discovered a few days later that it wouldn't work with
SHARE loaded (which said client needed for a CD-ROM.)

After many attempts I finally got through to the tech support line
(which I think actually rings on he programmer's desk) and was told
they knew about the problem and would ship an upgrade.  Did that 4 or
5 times.  No upgrade.  Am I a pleased customer?  No.  Do I
use/recommend The $25 Network?  No.

Perhaps this makes a case for releasing the $25 Network as
shareware...  I would have gotten the upgrade from a BBS, and then
would have registered as a satisfied customer.  Instead, I serve as
negative advertising.

-- 
----------------------------------------------------
Gordon S. Hlavenka           cgordon@vpnet.chi.il.us
Vote straight ticket Procrastination party Dec. 3rd!
Technical Details
Message-ID: <1992Dec18.162710.17634@vpnet.chi.il.us>
Path: arc1-ca.pugleaf.net!sparky!uunet!newsserver.pixel.kodak.com!laidbak!tellab5!vpnet!cgordon
References: <BzE483.BAn@news.cso.uiuc.edu> <1992Dec17.231007.12103@exu.ericsson.se>

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Newsgroups: comp.os.msdos.misc
Path: arc1-ca.pugleaf.net!sparky!uunet!newsserver.pixel.kodak.com!laidbak!tellab5!vpnet!cgordon
From: cgordon@vpnet.chi.il.us (gordon hlavenka)
Subject: Re: A Frank Discussion on Piracy (Flames, Anyon
Message-ID: <1992Dec18.162710.17634@vpnet.chi.il.us>
Organization: Vpnet Public Access
References: <BzE483.BAn@news.cso.uiuc.edu> <1992Dec17.231007.12103@exu.ericsson.se>
Date: Fri, 18 Dec 1992 16:27:10 GMT
Lines: 31