Article View: comp.os.msdos.pcgeos
Article #1024Re: Miscellany (Re: 24-hour info line notes)
From: John D. Mitchell
Date: Tue, 12 Jan 1993 01:37
Date: Tue, 12 Jan 1993 01:37
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In article <9301111141.aa02636@pandora.sf.ca.us> <pcgeos-list@pandora.sf.ca.us> writes: > MY biggest gripe is the same ones I had when I uesd GEOS 128 > It cost me money to get info about the product after the purchase. > Great porgram not so great support There's a big difference (in my mind anyways) between crappy support (free or otherwise) and support that is of high quality but not free. > Being a poor Grad student, I think all you highly paid > and highy skilled engineers etc should remember that all software is not > bought by MBAs working for large corporations, and that the price of your > software might be a big chunck out of a small budget. This makes good > low cost ( to the user) support a selling point for your sofware. I'm kind of amazed that you are giving GeoWorks crap about it's pricing. It has one of the best pricing structures that I've seen. GeoWorks is one of the few companies working to provide high end functionality with great ease of use on low end platforms that basically everybody else has given up for dead. How is that not providing you, the consumer, as much value as possible for the price? Sigh... You can always go buy a beefy machine and run all of the 'free' Unix and DOS software out there (but Cygnus does charge a good penny for high quality support) or you can keep your current PC and spend (certainly less than $200) for GeoWorks Pro and some time on AOL or on the phone. The second options seems just a wee bit cheaper to me. :-? As I have mentioned in the past, continual improvement (in customer serverice and everwhere else) is quite important at GeoWorks. Thanks for caring, John johnm@cory.Berkeley.EDU P.S. My opinions. GeoWorks speaks for itself.
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Newsgroups: comp.os.msdos.pcgeos Path: arc1-ca.pugleaf.net!sparky!uunet!haven.umd.edu!darwin.sura.net!spool.mu.edu!agate!pasteur!cory.Berkeley.EDU!johnm From: johnm@cory.Berkeley.EDU (John D. Mitchell) Subject: Re: Miscellany (Re: 24-hour info line notes) Message-ID: <1993Jan12.013701.8033@pasteur.Berkeley.EDU> Sender: nntp@pasteur.Berkeley.EDU (NNTP Poster) Nntp-Posting-Host: cory.berkeley.edu Organization: University of California, at Berkeley References: <9301111141.aa02636@pandora.sf.ca.us> Date: Tue, 12 Jan 1993 01:37:01 GMT Lines: 36