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Article #2216

BORLAND TECHNICAL SUPPORT (or lack of)

#2216
From: Ajai Sehgal
Date: Wed, 12 Sep 1990 14:57
15 lines
1128 bytes
FLAME ON:

	Yesterday , I tried phoning Borland's so called hotline. After being
shunted around my an almost efficient voice messaging system I was put on hold
for 30 minutes before deciding that the call to the western U.S. from Ottawa
at prime time was going to cost me more than Turbo C++! Wake up Borland, and
learn a thing or two form WordPerfect Corp. Ten dollars of good product support
is worth a thousand spent on flashy advertising. I wouldn't even mind spending
more on the product, as long as I could reach a human in a reasonable amount
of time or through an 800 number! As it stands I won't be buying other Borland
products until thing improve.

FLAME OFF:

Ajai.
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!cs.utexas.edu!wuarchive!uunet!mitel!cunews!ajai
From: ajai@sce.carleton.ca (Ajai Sehgal)
Newsgroups: comp.os.msdos.programmer
Subject: BORLAND TECHNICAL SUPPORT (or lack of)
Keywords: borland useless
Message-ID: <ajai.653151471@talos.sce.carleton.ca>
Date: 12 Sep 90 14:57:51 GMT
Sender: news@ccs.carleton.ca (news)
Organization: Carleton University, Ottawa, Canada
Lines: 15