🚀 go-pugleaf

In article <ajai.653151471@talos.sce.carleton.ca> ajai@sce.carleton.ca (Ajai Sehgal) writes:
>FLAME ON:
>
>	Yesterday , I tried phoning Borland's so called hotline. After being
>shunted around my an almost efficient voice messaging system I was put on hold
>for 30 minutes before deciding that the call to the western U.S. from Ottawa
>at prime time was going to cost me more than Turbo C++! Wake up Borland, and
>learn a thing or two form WordPerfect Corp. Ten dollars of good product support
>is worth a thousand spent on flashy advertising. I wouldn't even mind spending
>more on the product, as long as I could reach a human in a reasonable amount
>of time or through an 800 number! As it stands I won't be buying other Borland
>products until thing improve.
>
>FLAME OFF:
>
>Ajai.

I have only used the Borland help hotline once.  Maybe I got lucky but they
were very helpful with me.  They answered my call promptly.  Most companies
want to *charge* for support after a short time period.  I had the software for many months.


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Jeff Anderson                                  killer!osu-cis!sppy00!jaa
Online Computer Library Center (OCLC)          unreliable: jaa@sppy00
614-764-6222
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