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Article #251Re: Urgent help wanted : HP DeskJet 500C printer
From: Denis Beauregard
Date: Thu, 06 Aug 1992 03:34
Date: Thu, 06 Aug 1992 03:34
65 lines
3460 bytes
3460 bytes
The problem is corrected. I repost the problem with the solution. I forgot to append the solution in previous posting!!! In article <BsHp86.KsJ@ireq.hydro.qc.ca> beaurega@ireq.hydro.qc.ca (Denis Beauregard) writes: > >I usually print with the Black ink cartridge. But, I printed in >Color a lot of pictures 2 days ago. Today, I decided to print >something in Black and put the previous black cartridge. From that >moment, the Print Cartridge Lite (PCL) continously blinks to indicate >a wrong cartridge. I changed the setting in Windows for the Black >cartridge. PCL still blinking. I put back the color cartridge. >Still blinking. etc. I exited Windows and tried to print >from DOS prompt. No printing. > >If I depress the reset button, the cartridge reaches its place. >But, the printer is not printing. > >Whenever I depress the cartridge button, the cartridge is moved from >the center toward its location. But, it stops, wait something, and >goes back to the center. Looks like there is something that tells >the printer that the cartridge is not recognized. > > >I cleaned the cartridge. I tried the clean button. I brushed >the electrical contact. Nothing worked. > >What can I do for an immediate repair? > >Denis who is in a very bad position... > > >-- > \_\ Denis Beauregard * internet:beaurega@ireq.hydro.qc.ca > / \ Genealogiste officiel : Beauregard/Jarret/Jarest/Vincent >J __> Barthelemy Jarret (1471) -> Andre Jarret, sieur de Beauregard (1665) >\_.-=== -> Denis Beauregard (1992) Opinions ? Et pis non ! First of all, thanks to every body for various hints. I finally take my day off and go back to the store (I needed anyway some new cartridge). The problem was double: 1- Black cartridge became defective at the moment it was re-installed. Despite clean-up, it was not working anymore. Cure : always keep a few old cartridge, just in case, for testing. 2- By being defective, the black cartridge let some ink dropped on contacts. This made the color cartridge was not working too. Cure : clean-up every thing you could with the appropriate material like a non-shaggy towel. And always try a 3rd cartridge if 2 are not working. BTW, the store replaced the black cartridge at no charge. HOWEVER, when I opened the box, it was clear some ink was sparsed into the carrying housing. Also, when I re-installed the black cartridge the 1st time, there was an ink deposit. So, I presume it is a weak point of the system : ink will leave the cartridge too easily. Thanks again to netters (I got a lot of emails : looks like the 500C is very popular). -- \_\ Denis Beauregard * internet:beaurega@ireq.hydro.qc.ca / \ Genealogiste officiel : Beauregard/Jarret/Jarest/Vincent J __> Barthelemy Jarret (1471) -> Andre Jarret, sieur de Beauregard (1665) \_.-=== -> Denis Beauregard (1992) Opinions ? Et pis non !
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Path: arc1-ca.pugleaf.net!sparky!uunet!bonnie.concordia.ca!hobbit.ireq.hydro.qc.ca!beaurega From: beaurega@ireq.hydro.qc.ca (Denis Beauregard) Newsgroups: comp.os.msdos.programmer Subject: Re: Urgent help wanted : HP DeskJet 500C printer Message-ID: <BsJLxq.8A9@ireq.hydro.qc.ca> Date: 6 Aug 92 03:34:38 GMT References: <BsHp86.KsJ@ireq.hydro.qc.ca> Sender: news@ireq.hydro.qc.ca (Netnews Admin) Organization: Institut de recherche d'Hydro-Quebec, Varennes, Canada Lines: 65