Article View: comp.os.msdos.programmer
Article #5505Re: There is now a bugs@borland.com address
From: Robert Lutwak
Date: Mon, 01 Apr 1991 20:15
Date: Mon, 01 Apr 1991 20:15
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1546 bytes
In article <1991Mar30.030352.2451@borland.com> sidney@borland.com (Sidney Markowitz) writes: >I have established an email address, bugs@borland.com, to which people >can send reports of bugs in any Borland language product. > > >In most cases, bugs@borland.com will not send confirmation, fixes or >workarounds in response to problem reports. This is a first step in >providing services on the Internet, and other tech support and >customer services will still have to be obtained via other channels. Let me get this straight: Last time I encountered a bug in a Borland product, it took me six months to convince the you-must-have-made-pointer-error technical servicers that there was, in fact, a bug. Finally, you sent me a free upgrade. Now you expect me not only to debug your compiler for you, but you're not even going to send me "confirmation, fixes, or workarounds," so that I have to buy the "new, improved" version. Sign me up.
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arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!usc!snorkelwacker.mit.edu!bloom-picayune.mit.edu!athena.mit.edu!lutwakReferences:
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!usc!snorkelwacker.mit.edu!bloom-picayune.mit.edu!athena.mit.edu!lutwak From: lutwak@athena.mit.edu (Robert Lutwak) Newsgroups: comp.os.msdos.programmer,comp.windows.ms.programmer,comp.lang.c++,comp.lang.pascal Subject: Re: There is now a bugs@borland.com address Message-ID: <1991Apr1.201525.19100@athena.mit.edu> Date: 1 Apr 91 20:15:25 GMT References: <1991Mar30.030352.2451@borland.com> Sender: news@athena.mit.edu (News system) Organization: Massachusetts Institute of Technology Lines: 18