Article View: comp.os.msdos.programmer
Article #7029Re: TC++ tech support
From: Randall Atkinson
Date: Wed, 12 Jun 1991 17:35
Date: Wed, 12 Jun 1991 17:35
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I think that Borland does a good job with Tech Support via telephone. They respond a lot better/faster if one has the problem somewhat pinned down and a way to reproduce it identified (as would any Tech Support). In several cases, they have sent me patches via US Mail because I am not a Compuserve subscriber. They do a good but not perfect job at it (support via Internet e-mail would be a big step towards perfect) and are better than many of their competitors.
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<1991Jun12.173500.15011@murdoch.acc.Virginia.EDU>Path:
arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!thunder.mcrcim.mcgill.edu!snorkelwacker.mit.edu!usc!zaphod.mps.ohio-state.edu!swrinde!elroy.jpl.nasa.gov!decwrl!mcnc!uvaarpa!murdoch!usenetReferences:
<1991Jun5.125406.5713@world.std.com> <1991Jun12.130713.9438@athena.mit.edu>Show Full Headers
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!bonnie.concordia.ca!thunder.mcrcim.mcgill.edu!snorkelwacker.mit.edu!usc!zaphod.mps.ohio-state.edu!swrinde!elroy.jpl.nasa.gov!decwrl!mcnc!uvaarpa!murdoch!usenet From: randall@Virginia.EDU (Randall Atkinson) Newsgroups: comp.os.msdos.programmer,comp.lang.c++ Subject: Re: TC++ tech support Message-ID: <1991Jun12.173500.15011@murdoch.acc.Virginia.EDU> Date: 12 Jun 91 17:35:00 GMT References: <1991Jun5.125406.5713@world.std.com> <1991Jun12.130713.9438@athena.mit.edu> Sender: usenet@murdoch.acc.Virginia.EDU Followup-To: comp.os.msdos.programmer Organization: University of Virginia Lines: 8