🚀 go-pugleaf

Alan Talbot wrote:
> 
> We look after several networks, mostly novell. My boss's approach to
> applying patches and fixes is "If it works, dont fix it", and he

I also find myself in the same situation. After months of discussions 
with my supervisor I managed to start rolling out patches to the NW 3.12 
servers, and what a difference it made!

In 1995 we experienced around 150 Abends total across around 120 
servers. In 1996 to date we have had 6 abeneds with the same number of 
servers. This was after rolling out the latest PT, LIBUP, LANDRV, 
STREAMS, etc.. patches. Now I keep rolling them out as they are 
released.

Naturally I don't install the patches to all the servers in a weekend, 
but to a couple a week till I am sure they are stable, then accelerate 
the rollout.

Another good reason is Novell Tech Support. In the event of a call about 
an abend their universal responce is "Upgrade everything to the latest 
patches and if it happens again call us back." After meeting with then 
in Utah I can see why. Many times people call with problems which have 
been fixed in a patch, Novell doesn't want to pull engineers off of 
other projects for days to troubleshoot something which has already been 
solved.

-Al