🚀 go-pugleaf

Responses below...

On Sat, 03 Aug 1996 00:14:22 GMT, rkresge@web.iis-centpa.com (Roger K
>Why can't your reseller support you?  Any Gold or Platinum reseller
>should be able to get support on the product.
>

I confess the following:

a)  I was venting some frustration.  It's just that when you buy the
product, I don't believe there's any support at all from Novell, not
even thirty days.  I also presume that if we bought from a preferred
vendor, they will be charging for their time as well, so either way,
we're paying somebody.  I could be wrong.

b) We bought the product/upgrade from a low-cost place, from which I
would never expect to get any help on this matter.

>>We have a 3.12 network using IPX.  Though TCP/IP is not loaded on the
>>server, it is being used by our users.  Thanks for any help.  This is
>>not urgent, but I would like to get someone's ear at Novell.
>

>I can understand that.  Novell accepts bug reports without charging
>for them, but you haven't yet identified a specific bug, only an
>apparent problem.
>
>--

I'll go back to http://support.novell.com and try to report the bug
there.  Back into the fight!

>==========================================================================
>Roger Kresge, Master CNE/CNI, MCP     Internet: rkresge@web.iis-centpa.com
>Consulting Engineer                                  CompuServe: 71023,447
>Inacom Information Systems
>Lancaster, PA                          Corporate Email: rkresge@inacom.com
>==========================================================================
>

----------------------------------------------------------------------------
Tom Kustner                   Emjay Corporation    
System/LAN Administrator      725 W. Glendale Ave.
Email: kustner@emjay.com      Glendale, WI  53209-6509  USA
Any opinions are mine and not necessarily those of Emjay's.