Support Packs -- huuh! What are they good for?

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#32

From: wallewek
Date: Wed, 19 Mar 1997 00:00

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I see there are two support packs out now for NW4.11.  I've looked 
at the attached documentation and searched Novell's web site, 
but... am I missing something obvious, or what?

There should be documentation _somewhere_ describing:
a) what the support packs fix or upgrade
b) what the differences between the packs are
c) replacement policy, e.g.: whether the second, or both, packs 
should be used on a system where neither has yet been installed
d) why my clients might want to install them (if it's not broke, 
why fix it?)

The documentation in SP2, for example, has notes and tips on 
installing the pack, but I saw nothing on what it was supposed to 
accomplish.

The above are the questions I really want answered, but if anybody 
wants to comment on why I'm the only person who seems to think this 
info is needed, I'm game for that, too.

/kenw
Ken Wallewein
Calgary, Alberta
wallewek@cadvision.com

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From: wallewek@cadvision.com
Subject: Support Packs -- huuh! What are they good for?
Date: 1997/03/19
Message-ID: <33300a57.1428503@news.cadvision.com>
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Organization: CADVision Development Corp.
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