Arcserve 6 - causing server crashes on 3.12? - Thread - go-pugleaf

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3 total messages Started by Peter Dwyer Thu, 12 Sep 1996 00:00

Arcserve 6 - causing server crashes on 3.12?

#228

Author: Peter Dwyer
Date: Thu, 12 Sep 1996 00:00

24 lines
1550 bytes

We are running NetWare v3.12 and Arcserve 6.

NetWare Patch levels: 312PT8.EXE, LANDR5.EXE, STRTL4.EXE, LIBUP8.EXE
Server: Compaq Proliant 1500, 82MB RAM, 8GB hard disk
Backup Device: Compaq 4/16 external DAT drive to Compaq Smart SCSI

The problem is that, approximately every two weeks, the server crashes with 
"ReturnAllocResourceTag caught a resource tag out of sync with memory" whilst 
Arcserve is doing the backup. It happens about 1 hour into the cycle (which 
takes around 3 hours to complete under normal conditions). The backup is timed 
to start at 2am.

The error, according to NSE Pro, relates to memory resources which have not 
been properly relinquished by some process. 

Has anyone else experienced this problem and, if so, how did you get around 
it? I have the Arcserve 6 Pre-Flight Check log (PFC.LOG) and the only error 
message it displays is a message indicating that we should have 178MB RAM for 
our 8GB of DASD.

TIA

Peter Dwyer

Re: Arcserve 6 - causing server crashes on 3.12?

#229

Author: Allan Huish
Date: Thu, 12 Sep 1996 00:00

7 lines
792 bytes

I had some trouble with ArcServe 6 not releasing resources on our 4.1
server
but applying patches I got from www.cheyenne.com seems to have fixed the
problem.

Allan

Re: Arcserve 6 - causing server crashes on 3.12?

#227

Author: Tom Kustner
Date: Fri, 13 Sep 1996 00:00

39 lines
2169 bytes

I believe it has something to do with short alloc term memory or some
kind of memory.  See the NetWare FAQ on this.  The default is 8MB, if
memory serves me correct.  We hiked ours up to 16 or 24 MB.  I believe
Joe Doupnik uses 32MB at his site.

On 12 Sep 1996 09:59:07 GMT, dwyerpg@melbpc.org.au (Peter Dwyer)
wrote:

>We are running NetWare v3.12 and Arcserve 6.
>
>NetWare Patch levels: 312PT8.EXE, LANDR5.EXE, STRTL4.EXE, LIBUP8.EXE
>Server: Compaq Proliant 1500, 82MB RAM, 8GB hard disk
>Backup Device: Compaq 4/16 external DAT drive to Compaq Smart SCSI
>
>The problem is that, approximately every two weeks, the server crashes with 
>"ReturnAllocResourceTag caught a resource tag out of sync with memory" whilst 
>Arcserve is doing the backup. It happens about 1 hour into the cycle (which 
>takes around 3 hours to complete under normal conditions). The backup is timed 
>to start at 2am.
>
>The error, according to NSE Pro, relates to memory resources which have not 
>been properly relinquished by some process. 
>
>Has anyone else experienced this problem and, if so, how did you get around 
>it? I have the Arcserve 6 Pre-Flight Check log (PFC.LOG) and the only error 
>message it displays is a message indicating that we should have 178MB RAM for 
>our 8GB of DASD.
>
>TIA
>
>Peter Dwyer
>

----------------------------------------------------------------------------
Tom Kustner                   Emjay Corporation    
System/LAN Administrator      725 W. Glendale Ave.
Email: tom.kustner@emjay.com  Glendale, WI  53209-6509  USA
Any opinions are mine and not necessarily those of Emjay's.

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