Article View: comp.os.os2.apps
Article #4572Re: Keller Group Out of Business?
From: Alan Boritz
Date: Fri, 27 Nov 1998 00:00
Date: Fri, 27 Nov 1998 00:00
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3728 bytes
In article <36508c14$1$zpunffba$mr2ice@news3.ibm.net>, mchasson@ibm.net wrote: >In <o58T2gBhD6Dc092yn@cybernex.net>, on 11/16/98 at 07:04 AM, > aboritz@cybernex.net (Alan Boritz) said: > >>In article <72ne7g$5h7$1@usenet01.srv.cis.pitt.edu>, weigel+@pitt.edu >>(Matthew C Weigel) wrote: >Alan Boritz <aboritz@cybernex.net> wrote: >>>>Their web site is gone, phones have been disconnected, and information has no >>>>record of them. Keller Group, who published Faxworks/2 for OS/2, and who was >>>>to continue support of PMFax, is now unreachable. Found this out when I tried >>>>to get a driver support file from their web site. Seems that Faxworks/2 and >>>>PMFax customers are on their own (as if they weren't already on their own >>>>before). >>It didn't come up the other day. I double-checked the domain name with >>Internic, too. > >>>I couldn't find a phone number on their web site, but they are definitely >>>still around. > >>I've got the phone numbers in my Faxworks/2 manual. They don't work. >>And the information operator had no record of them. > >Did you ever dial a wrong number on the telephone? Perhaps, but not this time. >I have been watching >this thread for several days and it is "worthy" of comment. Although the >original poster had a problem and could not find the site, he did not end >it with a simple call for help. He added all kinds of gratuituous whining >and childish insults about a number of solid, reliable, businesses. You certainly are one serious Denial Queer. The only "whining" are in the usual multiple followups from people like you complaining about yet another person calling attention to yet another unsupported commercial OS/2 software package. >Go >back and read your garbage Alan and apologize to Keller Group, IB and the >others... -- Not a chance. Keller Group deserves a kick in the pants for offering Faxworks/2 customers an "upgrade" to PMFax for nothing more than a change in the copyright info. We already have "Keller Group" in our face every time OS/2 boots with a Faxworks/2 driver, and every time we open the fax window. Where the hell were they when it would not work at all with one romcode release of the US Robotics V.Everything modem? Where were they when Global Village decided to stop supporting this product more than a year ago, and abandoned their Compuserve support forum? It would appear that Keller Group did absolutely nothing to protect their copyright, since they don't seem to have maintained standards for their product, really haven't done anything for Faxworks/2 customers who didn't get the support and features they were promised. BTW, there's absolutely NO word about Faxworks/2 at their web site, except for the "upgrades" pricing.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10cd94,2f09e52eb19bfde2 X-Google-Attributes: gid10cd94,public X-Google-Thread: 1021aa,2f09e52eb19bfde2 X-Google-Attributes: gid1021aa,public X-Google-Thread: 112d6c,2f09e52eb19bfde2 X-Google-Attributes: gid112d6c,public From: aboritz@cybernex.net (Alan Boritz) Subject: Re: Keller Group Out of Business? Date: 1998/11/27 Message-ID: <36uX2gBhDWWA092yn@cybernex.net> X-Deja-AN: 416297111 Content-Transfer-Encoding: 8bit References: <e+xT2gBhD+gW092yn@cybernex.net> <72ne7g$5h7$1@usenet01.srv.cis.pitt.edu> <o58T2gBhD6Dc092yn@cybernex.net> <36508c14$1$zpunffba$mr2ice@news3.ibm.net> Content-Type: text/plain; charset=ISO-8859-1 X-Complaints-To: Email abuse@news2.new-york.net if this posting is inappropriate X-Trace: news2.new-york.net 912196811 2737 (None) [207.198.214.90] Mime-Version: 1.0 Newsgroups: comp.os.os2.apps,comp.os.os2.comm,bit.listserv.os2-l