🚀 go-pugleaf

In <31j9n4$fe6@cwis.isu.edu>, vizkel@isu.edu (Gyorgy Vizkelethy) writes:
>In <31j22p$e9p@masala.cc.uh.edu>, djenkins@jetson.uh.edu (David Jenkins) writes:
>>Also, the upgrade is free except for a $10 S&H charge, according to the person 
>>who took my order.
>
>I have just talked to Lotus, too. At first she said that there would be a $10
>shipping charge, but after consulting someone, she said it is absolutely free. 
>Although it would only arrive somewhen around the end of August, since they are
>taking only orders in advance.

The same happened to me... the first guy I spoke to wanted to charge me $10, 
but when I called back the next lady I talked to said that charge was not for
bug fixes.  Be SURE to insist that they check with someone else if they try
to charge you the shipping and handling.

Also, they wanted me to fax them the first page of my manual to prove purchase,
but would accept information off of the original materials (I won't tell you 
what info, of course:) as proof of purchase.  It's pretty idiotic to only 
print the serial number on the box, which is quickly chucked.  I had thought 
it was pretty standard to put the number on the floppies, at least for "real" 
application software. 

Finally, the first guy told me 1-2 weeks for shipping, the lady (who seemed 
overall better informed) told me 3-4 weeks, as these are advance orders.

Good Luck!

   Kevin Schraith
   kevins@netcom.com