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7 messages
7 total messages Started by Alan Boritz Sun, 15 Nov 1998 00:00
Keller Group Out of Business?
#4575
Author: Alan Boritz
Date: Sun, 15 Nov 1998 00:00
10 lines
1359 bytes
Their web site is gone, phones have been disconnected, and information has no
record of them.  Keller Group, who published Faxworks/2 for OS/2, and who was
to continue support of PMFax, is now unreachable.  Found this out when I tried
to get a driver support file from their web site.  Seems that Faxworks/2 and
PMFax customers are on their own (as if they weren't already on their own
before).

Just curious, how can Indelible Blue, or BMT Micro, sell packages like this
with a "warranty,' if they're very much aware that the author has left for
parts unknown?
Re: Keller Group Out of Business?
#4576
Author: Matthew C Weigel
Date: Sun, 15 Nov 1998 00:00
18 lines
1591 bytes
Alan Boritz <aboritz@cybernex.net> wrote:
>Their web site is gone, phones have been disconnected, and information has no
>record of them.  Keller Group, who published Faxworks/2 for OS/2, and who was
>to continue support of PMFax, is now unreachable.  Found this out when I tried
>to get a driver support file from their web site.  Seems that Faxworks/2 and
>PMFax customers are on their own (as if they weren't already on their own
>before).

Eh?  What was the website you went to -- www.kellergroup.com comes up, with
a title of of "Keller Group: OS/2 fax software".

I couldn't find a phone number on their web site, but they are definitely
still around.
-- 
/-------------------------------------------------------------------------\
--Matthew                   BeOS    |     Linux            Lab Consultant--
   \\--Weigel                OS2    |     NeXT            Programmer--//
        \\--------------------------+----------------------------//
Re: Keller Group Out of Business?
#4577
Author: Dan Casey
Date: Sun, 15 Nov 1998 00:00
30 lines
2668 bytes
In article <e+xT2gBhD+gW092yn@cybernex.net>,
aboritz@cybernex.net (Alan Boritz) wrote:
>Their web site is gone, phones have been disconnected, and information has no
>record of them.  Keller Group, who published Faxworks/2 for OS/2, and who was
>to continue support of PMFax, is now unreachable.  Found this out when I tried
>to get a driver support file from their web site.  Seems that Faxworks/2 and
>PMFax customers are on their own (as if they weren't already on their own
>before).
>
>Just curious, how can Indelible Blue, or BMT Micro, sell packages like this
>with a "warranty,' if they're very much aware that the author has left for
>parts unknown?

http://www.kellergroup.com works fine, here. Just connected to it.



--
**************************************************************
*  Dan Casey                                                 *
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Re: Keller Group Out of Business?
#4578
Author: Murray Weismer
Date: Sun, 15 Nov 1998 00:00
26 lines
2006 bytes
I was just there last week, saw this and checked back. It's still there.
The correct URL for the updates is... 

http://www.kellergroup.com/doc/download.htm

Alan Boritz wrote:
> 
> Their web site is gone, phones have been disconnected, and information has no
> record of them.  Keller Group, who published Faxworks/2 for OS/2, and who was
> to continue support of PMFax, is now unreachable.  Found this out when I tried
> to get a driver support file from their web site.  Seems that Faxworks/2 and
> PMFax customers are on their own (as if they weren't already on their own
> before).
> 
> Just curious, how can Indelible Blue, or BMT Micro, sell packages like this
> with a "warranty,' if they're very much aware that the author has left for
> parts unknown?

-- 
**Murray Weismer - Team OS/2	
**RPS.BBS  Phila. Pa (215)624-8960 Adult, Bible and OS2 related
**Email:mailto:weismer@erols.com
**Hot_Asian_Food: http://www.geocities.com/Tokyo/Towers/9001
**Fix your Plumbing: http://www.erols.com/weismer
**MEMBER of P.A.C.S. OS/2-JAVA S.I.G.: http://www.phillyos2.org
---------------------------------------------------
Re: Keller Group Out of Business?
#4579
Author: Alan Boritz
Date: Mon, 16 Nov 1998 00:00
20 lines
1858 bytes
In article <72ne7g$5h7$1@usenet01.srv.cis.pitt.edu>, weigel+@pitt.edu (Matthew C Weigel) wrote:
>Alan Boritz <aboritz@cybernex.net> wrote:
>>Their web site is gone, phones have been disconnected, and information has no
>>record of them.  Keller Group, who published Faxworks/2 for OS/2, and who was
>>to continue support of PMFax, is now unreachable.  Found this out when I tried
>>to get a driver support file from their web site.  Seems that Faxworks/2 and
>>PMFax customers are on their own (as if they weren't already on their own
>>before).
>
>Eh?  What was the website you went to -- www.kellergroup.com comes up, with
>a title of of "Keller Group: OS/2 fax software".

It didn't come up the other day.  I double-checked the domain name with
Internic, too.

>I couldn't find a phone number on their web site, but they are definitely
>still around.

I've got the phone numbers in my Faxworks/2 manual.  They don't work.  And
the information operator had no record of them.
Re: Keller Group Out of Business?
#4580
Author: mchasson
Date: Mon, 16 Nov 1998 00:00
33 lines
2433 bytes
In <o58T2gBhD6Dc092yn@cybernex.net>, on 11/16/98 at 07:04 AM,
   aboritz@cybernex.net (Alan Boritz) said:

>In article <72ne7g$5h7$1@usenet01.srv.cis.pitt.edu>, weigel+@pitt.edu
>(Matthew C Weigel) wrote: >Alan Boritz <aboritz@cybernex.net> wrote:
>>>Their web site is gone, phones have been disconnected, and information has no
>>>record of them.  Keller Group, who published Faxworks/2 for OS/2, and who was
>>>to continue support of PMFax, is now unreachable.  Found this out when I tried
>>>to get a driver support file from their web site.  Seems that Faxworks/2 and
>>>PMFax customers are on their own (as if they weren't already on their own
>>>before).
>It didn't come up the other day.  I double-checked the domain name with
>Internic, too.

>>I couldn't find a phone number on their web site, but they are definitely
>>still around.

>I've got the phone numbers in my Faxworks/2 manual.  They don't work. 
>And the information operator had no record of them.

Did you ever dial a wrong number on the telephone?  I have been watching
this thread for several days and it is "worthy" of comment.  Although the
original poster had a problem and could not find the site, he did not end
it with a simple call for help.  He added all kinds of gratuituous whining
and childish insults about a number of solid, reliable, businesses.  Go
back and read your garbage Alan and apologize to Keller Group, IB and the
others... -- 
----------------------------------------------------
------
Monroe Chasson
mchasson@ibm.net
-----------------------------------------------------------
MR2ICE reg#51 and OS2
Re: Keller Group Out of Business?
#4581
Author: Matthew C Weigel
Date: Tue, 17 Nov 1998 00:00
31 lines
2222 bytes
Alan Boritz <aboritz@cybernex.net> wrote:
>In article <72ne7g$5h7$1@usenet01.srv.cis.pitt.edu>, weigel+@pitt.edu (Matthew C Weigel) wrote:

>>Eh?  What was the website you went to -- www.kellergroup.com comes up, with
>>a title of of "Keller Group: OS/2 fax software".
>
>It didn't come up the other day.  I double-checked the domain name with
>Internic, too.
>
>>I couldn't find a phone number on their web site, but they are definitely
>>still around.
>
>I've got the phone numbers in my Faxworks/2 manual.  They don't work.  And
>the information operator had no record of them.

Well, as I said -- I couldn't speak for that, I don't have Faxworks. 
However -- when I checked InterNIC before (sorry I didn't mention it), the
record for kellergroup.com hadn't been updated since *May*.  So it didn't go
away for a few days, and then come back when I checked.  They were in the
database the whole time.  The website, as far as anyone else can tell, never
went down either.

I'm not sufficiently interested to look up their phone number, so I again
can't/won't speak for that.  However, the claims I *can* check seem like
they couldn't be true.  Try using whois again, and try the phone numbers
listed.
-- 
/-------------------------------------------------------------------------\
--Matthew                   BeOS    |     Linux            Lab Consultant--
   \\--Weigel                OS2    |     NeXT            Programmer--//
        \\--------------------------+----------------------------//
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