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Article #3085

Support Recommendation Sought

#3085
From: Hugh Weiss
Date: Mon, 23 Nov 1992 05:57
38 lines
1890 bytes
This post is for a friend who does not have net access.
I'll pull down posted replies and forward them.

"I work for a small company developing under OS/2 1.3, using Microsoft
C 6.0, and Microsoft OS/2 Presentation Manager Toolkit 2.1.  We are
converting to OS/2 2.0.  We are interested in improving our support
environment and would be very grateful for answers to a few questions:

1) What are the relative values of the following sources regarding the
resolution of problems and the recommendation of solutions in the OS/2
environment?
	- comp.os.os2 newsgroups
	- Compuserve fora
	- IBM Helpware
	- IBM OS/2 Bulletin Board
	- IBM programmers & developers groups
	- IBM Boca Raton programmer's club?
	- any other notable sources?

2) What are some recommended patches, upgrades, kluges, etc. to tidy up
OS/2 2.0, PM Toolkit 2.1, and MSC 6.0?  What are other recommended
development applications?

3) Here are a couple of sample questions that we are looking to answer:

	How does one use cvp to debug a Presentation Manager
	application?  We generally get a segmentation violation or an
	unfriendly lockup when we try to do so.  Is there a debugger
	out there for OS/2 that is more robust?

	Why when changing a file or folder name on the OS/2 2.0
	desktop does it often take several attempts to actually
	complete the change?

Any and all suggestions, recommendations, answers, redirections, lies,
and rumors are graciously welcomed in our current support vacuum.

- Rodney"
Technical Details
Message-ID: <weissh.1.722498274@nextadm.cc.vt.edu>
Path: arc1-ca.pugleaf.net!sparky!uunet!vtserf!hal.cc.vt.edu!weissh

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Path: arc1-ca.pugleaf.net!sparky!uunet!vtserf!hal.cc.vt.edu!weissh
From: weissh@nextadm.cc.vt.edu (Hugh Weiss)
Newsgroups: comp.os.os2.programmer
Subject: Support Recommendation Sought
Message-ID: <weissh.1.722498274@nextadm.cc.vt.edu>
Date: 23 Nov 92 05:57:55 GMT
Sender: usenet@vtserf.cc.vt.edu
Organization: Virginia Tech Computing Center - Distributed Computing Group
Lines: 38