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Article #1432

OS/2 2.00 Emergency. Help!!!!

#1432
From: Christian Boettger
Date: Mon, 03 May 1993 23:30
60 lines
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Hi, out there!
I am running OS/2 2.00.0 (without service pack) (german version) without
major problem for about 6 months, but now I am helpless.

After a regular shutdown (to make new environment variables active),
the system does not come up again.
(OS/2 is located on HPFS partition C:, nothing else is there)
The effect is the following:
the computer boots, the OS/2 logo appears, the screen becomes gray
(normal up to now), the screen is cleared once, becomes gray again
(still normal), then the system tries to open the folder
system (which was open before shutdown), which in turn should open
system - commandlines (or whatever it is named in english, it is named
"System - Befehlszeilen" in german); BUT no symbols (icons) appear on
the screen. Pressing Ctrl-Esc results in the dialog menu saying that
the program "system" (folder name) is not responding to system request,
selecting "Enter" closes the folder and the WPS, the screen is cleared
and becomes gray again, but then the system tries again to open the
"system" folder, which of course doesn't work again, so the computer
has entered an endless loop. Of course, I can't even do a shutdown,
because the WPS never becomes active....

If I do press Ctrl-Esc just AFTER the system folder has been closed
again, the control menu comes up and displays the WPS as only loaded
program, then soon afterwards "system" flashes up and is replaced by
"system - commandlines". It stays in this status, sometimes I manage to
open the menu for "system - commandlines", but selecting close there
does not have any effect.

Just in case: I did try to remove c:\os2\system\swapper.dat (after
reboot from floppy), but it does not change the behaviour, swapper.dat
is just created new, that's all. And I did run chkdsk x: /f after boot
from floppy for x = all available drives above b:)

I do need the computer URGENT, so what can I do??????

If re-installing the system is the only possibility:
Is there a way of saving the WPS setup first and recovering it
later?????

Please reply directly to my email-address
cxb@phadfa.ph.adfa.oz.au, because I sometimes have problems in reading
the newsgroups.

Thanks,
 Christian Boettger

BTW: I send my registration card to IBM , Racine, WI 53401, USA in
January; but I never got a reaction from them. I would like to enquire
about OS/2 2.1 and/or the Service Pak for 2.0 (both might be difficult,
because I need the GERMAN version here in AUSTRALIA...), so does anybody
know a fax number to complain about the registraion thing? Thanks, CB

-------------------------------------------
Dr.Chr.Boettger, Dept.of Physics, University College, The University of
New South Wales, Australian Defence Force Academy, Canberra, ACT 2600,
Australia
email cxb@phadfa.ph.adfa.edu.au, fax +61 6 268 8786 voice +61 6 268 8789
or privat phone+fax +61 6 295 0851
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From: cxb@phadfa.ph.adfa.oz.au (Christian Boettger)
Subject: OS/2 2.00 Emergency. Help!!!!
Message-ID: <1993May3.233025.7286@sserve.cc.adfa.oz.au>
Summary: I can't get the PM (WPS) running, a folder is blocking.
Keywords: startup,shutdown,folder blocking
Sender: news@sserve.cc.adfa.oz.au
Organization: Australian Defence Force Academy, Canberra, Australia
Date: Mon, 3 May 1993 23:30:25 GMT
Lines: 61