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Article #510

--> DeskJet Owners READ THIS <--

#510
From: Diane Barlow Close
Date: Tue, 25 Aug 1992 22:51
35 lines
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I just got off the phone with HP's customer support (DeskJet division)
after being told by IBM that IBM was NOT working on printer drivers
for the DeskJet and IBM didn't know what HP was doing.  Well, so far
HP isn't working on drivers for the DeskJet family of printers either.

The hold up seems to be negotiation over whether these DeskJet drivers
will be solely owned by HP or a shared development between IBM and HP.
HP's reps say they are still in "open negotiation" with IBM over
whether or not DeskJet drivers will *ever* be created.  IBM is blaming
HP for the hold up and HP, naturally, is blaming IBM.

Anyway, HP is trying to get a list of DeskJet owners that want to see
OS/2 drivers developed to show IBM that the need is there and is
big enough to pressure these negotiations to close and development to
start.  According to HP's customer support (DeskJet division) at (208)
323-2551, if you are an HP DeskJet family of printers owner you should
write to:

Hewlett Packard
Vancouver Division
(DeskJet Family of Printers)
18110 SE 34th Street
Camus, WA  98607

and vocally request that DeskJet family of printer drivers be created
for OS/2.  According to customer support, only your letters will cause
these drivers to get out of negotiation and into development.

So if you want to see these drivers then take a moment and write HP!

(Hmmm, now if only this would work for my Diamond video card ... :-(
-- 
Diane Barlow Close
	close@lunch.wpd.sgi.com 
	I'm at lunch today.  :-)
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Newsgroups: comp.os.os2,comp.os.os2.misc,comp.os.os2.apps
Path: arc1-ca.pugleaf.net!sparky!uunet!haven.umd.edu!darwin.sura.net!mips!odin!fido!lunch.wpd.sgi.com!close
From: close@lunch.wpd.sgi.com (Diane Barlow Close)
Subject: --> DeskJet Owners READ THIS <--
Message-ID: <p1g083k@fido.asd.sgi.com>
Followup-To: comp.os.os2.misc
Summary: Getting printer drivers for HP DeskJet family of printers.
Keywords: printer drivers
Sender: news@fido.asd.sgi.com (Usenet News Admin)
Organization: Self employed, eh.
Date: Tue, 25 Aug 1992 22:51:59 GMT
Lines: 35