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Article #2284

Re: HP LaserJet 5 - 79 SERVICE(4165) - please help

#2284
From: mr.T
Date: Mon, 12 May 2008 22:24
82 lines
4990 bytes
I don�t know about the noise but we do have two different HP and XEROX printers that sometime give similar errors when I�m 
printing PDFs. printing that same file on different printers Konica, Canon causes no problems.

Lately I been getting this errors printing on XEROX Phaser 5500DN PS from (Adobe Acrobat 8 Standard) printing that PDF 
on the same printer but from Adobe Acrobat 7 comes out no problem

I�m guessing my problem is more software/driver issue not the hardware unless it is printer firmware or postscript



"Adam" <adam@no_thanks.com> wrote in message news:LyKVj.3447$nl7.1803@flpi146.ffdc.sbc.com...
>
> "Tony" <tonythebengaltiger@gmail.com> wrote in message
> news:part1of1.1.CL7tCQSndN5wMw@ue.ph...
>> "Adam" <adam@no_thanks.com> wrote:
>> >"Tony" <tonythebengaltiger@gmail.com> wrote in message
>> >news:part1of1.1.0gHZ7E8H03wJEQ@ue.ph...
>> >> "Adam" <adam@no_thanks.com> wrote:
>> >> >My LaserJet 5 is showing the following error message ...
>> >> >
>> >> >79 SERVICE(4165)
>> >> >
>> >> >and making a loud noise.
>> >> >
>> >> >Anyone know what the problem might be?
>> >>
>> >> This can be caused by a toner cartridge, or by a few other things like the
>> >> formatter PC board, third party memory or driver/application
> incompatibility.
>> >> The fact that there is a noise indicates the toner may be the most likely.
>> >> Unfortunately if you buy a new toner and it does not fix it the money for
> the
>> >> toner will probably be wasted. Do you know someone with a LJ5, 4 or 4+ who
>> >> could lend you a cartridge for testing?
>> >> Tony
>> >> MS MVP Printing/Imaging
>> >>
>> >
>> >
>> >Well, I happen to have another toner cartridge.
>> >And, as soon as I put the toner cartridge in,
>> >the printer made that noise, which is unusual and
>> >makes me feel uneasy.  But, I was able to print something.
>> >And then, I get that service message again.
>> >The website that my printer doesn't seem to like is ...
>> >http://www.iherb.com/ProductDetails.aspx?c=1&pid=2782&at=0
>> >Somehow, that noise has gone away (I think/hope).
>> >Also, the printer pulled 2 sheets on 1 print job so
>> >I pulled the optional Tray 3 out.
>>
>> Maybe the printer doesn't like Cod Liver Oil  !!!!!
>> I have not seen a problem caused by printing from one particular web site and
>> find it difficult to believe that would be the cause.
>> Tray 3 probably has a worn separation pad. Did the noise go away after you
>> removed tray 3?
>> Tony
>> MS MVP Printing/Imaging
>>
>
>
> I'm getting that SERVICE message again.  Are you sure that
> it can't be due to the website?  This time, I select "Adobe PDF" as
> the printer name and I get a .log (no .pdf) file that says ...
>
> ================================================
>
> %%[ ProductName: Distiller ]%%
> %%[ Page: 1 ]%%
> MS-Mincho not found, using Courier.
> %%[ Error: invalidfont; OffendingCommand: show ]%%
>
> Stack:
> ()
> /
>
>
> %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
> %%[ Warning: PostScript error. No PDF file produced. ] %%
>
> ================================================
>
> 
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From: "mr.T" <mr.T@Somewhere.com>
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Subject: Re: HP LaserJet 5 - 79 SERVICE(4165) - please help
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Date: Mon, 12 May 2008 17:24:33 -0500