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Article #2465

Re: Canon rebates: Warning. Not recieving mine

#2465
From: Burt
Date: Fri, 03 Jun 2005 16:50
88 lines
5298 bytes
Great info, Art.

"Arthur Entlich" <e-printerhelp@mvps.org> wrote in message 
news:Y__ne.1561744$8l.426111@pd7tw1no...
> In the US, rebates are now under the jurisdiction of the Post Office fraud 
> section, since both you and they use the mail as the conduit for 
> communications.
>
> There have been so many complaints and so much fraud in this area, the US 
> Post Office now has a website area devoted to dealing with rebate fraud 
> and delays.
>
> Delays are being prosecuted with heavy fines in cases of large enough 
> groups of cases.
>
> Further, in most cases, one's state Attorney General's office will 
> intervene on your behalf is required to resolve a rebate issue.
>
> Don't let the fulfillment company (the company usually hired to distribute 
> the rebates) get away with claiming you sent in wrong forms or they did 
> not receive your request in time.
>
> Always keep accurate records of what you sent in when and how much is due 
> you when.  Photocopy or at least scan the items you sent to them, 
> including the filled in form, and any receipts or UPC symbols, etc.
>
> Don't be afraid to talk tough with the fulfillment company front-line 
> people or supervisors  Tel them you will be sending in a complaint to the 
> US Postal Service and State Attorney General's Office.  If they still 
> don't come through FILE an official complaint.
>
> I have read the advertising these fulfillment companies  send to the 
> companies that hire them.  They often mention is somewhat vague terms that 
> they will help the manufacturer to pay out less rebate claims, but 
> reducing the number of eligible claimant.
>
> I have participated in about 200 rebates over the last 5 years.  They have 
> very rarely been early (one particular retailer was very good about that 
> until they were bought out).  The vast majority are 2-4 weeks late, (over 
> the 6, 8 10, or 12 weeks they express in the "contract") some as much as 8 
> months so, but I have never NOT received my rebate, however, I have had to 
> threaten legal action on several occasions.  In some cases I have gone to 
> the retailer and make them fulfill the obligations of the rebate. In 
> Canada, they have some legal requirements at the retailer level to make 
> sure rebates are fulfilled.
>
> Remind the fulfillment company that they have entered into a contract with 
> you, and make sure you can prove you fulfilled that contract on your end 
> (shipped on time, correct paperwork, etc).  Tell them you will begin 
> charging them interest on the money after the due date.
>
> And remember, don't just threaten, if you don't get satisfaction, fill out 
> the web form with the US Postal Services or the state attorney general of 
> your state or both.
>
> Art
>
>
> zmike6 wrote:
>
>> On Fri, 03 Jun 2005 00:10:40 -0000, Mapanari <whosthat@anonmail.com>
>> wrote:
>>
>>
>>>I do rebates all the time, so I don't make mistakes.
>>>
>>>It's supposed to be 8 weeks.
>>>
>>>It's now 10weeks and counting.
>>>
>>>www.canon.rebatestatus.com
>>>
>>>No reply to my email from last week.
>>>
>>>That admit they have and it's being "processed".
>>>
>>>Wish some attorny general would slap a class action suit against these 
>>>sonsofbitches and clean up the whole dirty rebate business.
>>
>>
>>
>> 10 weeks and counting for mine too, and they are only sending me $20
>> instead of the $70 I am eligible for.  They claim my receipt isn't
>> good enough despite it clearly showing the digital camera and printer
>> model numbers. (and I sent in both UPC codes from the boxes).  They
>> are incredibly slow at responding to email, but eventually they did in
>> my case.  Was yours for a digital camera + printer as well?
>> 
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From: "Burt" <sfbjgNOSPAM@pacbell.net>
Newsgroups: comp.periphs.printers,austin.general
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Subject: Re: Canon rebates: Warning.  Not recieving mine
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Date: Fri, 03 Jun 2005 16:50:00 GMT