🚀 go-pugleaf

g wrote:
> We have an hp photosmart 8250, and a canon i550 bubblejet printer. I've
> been having trouble printing an 8.5"x14" (portrait) document that has a
> watermark. I'm using wordperfect 9. (I've also tried msword 97 and the
> same thing happens).
> 
> On the canon, nothing prints unless I convert to a graphic and print
> from a graphics editor program, (which doesn't produce a clean
> print-out).
> 
> On the hp, it prints 11" and leaves out the rest.
> 
> The paper size is set to 8.5x14 (in the wp page setup). We have it set
> to that for the printer itself as well, although wp says it doesn't use
> that setting. We're using windows 98.
> 
> Any help appreciated.
> 
I know nothing of Canon printers or WP, but I do know about Word 97 and 
Windows 98, and Windows 98 would be my prime suspect. In fact, if you 
use Windows 98 regularly and haven't done a clean install in over a 
year, you're overdue. Windows 98 has a habit of crapping itself out over 
time, even if you don't get infected with malware. And by a clean 
install I mean backing up all your data, reformatting the drive, and 
starting with the install CD. Just "re-installing" over an existing 
installation won't do much. And yes, you'll have to re-install all your 
programs, one by one, too. It'll take the better part of a day to get 
things squared away, but you'll be rewarded with a (usually) leaner, 
faster system when you're done.

You can try uninstalling the printer drivers and re-installing them, and 
try uninstalling Office 97 and WP and re-installing them first, if you 
want. That MAY work. I have my doubts, though.

You'd be best off to use a newer OS, though. Windows 98 was mercifully 
killed by Microsoft years ago.

TJ

-- 
Posted via a free Usenet account from http://www.teranews.com