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Article #2670

Re: HP 932c drivers corrupt - how to manually uninstall and delete?

#2670
From: Andrew Rossmann
Date: Sun, 25 Jun 2000 00:00
36 lines
2396 bytes
Anonymous wrote:

> Quick story -
>
> I have an Epson 1200U scanner.  I use the Pagis Pro Millenium Suite with it
> (it's great!).  I just got a DeskJet 932c printer.  This is all on Windows
> 2000.
>
> Ok.  This has all worked fine.  No conflicts. Latest W2k drivers for
> everything.  Last night, I did the "copy" command from Pagis so that my scanner
> would scan and send the image to my printer.  That killed the print driver.
>
> There is no "uninstall," since I installed only the printer driver, not the
> full utils from the CD (setup.exe doesn't work on W2K).  I've installed over
> the old, keeping the old drivers, over-writing them, you name it.
>
> When I print from any application now, the little printer icon appears by my
> clock, then disappears.  The green light on the HP doesn't change from steady.
>
> I can print a DIR > LPT1 fine.
>
> I need to get rid of the corrupt HP drivers so I can re-install fresh.
> How?

  First, simply 'delete' the printer in Start/Settings/Printers. This will remove
some of the drivers.

  Look in \WINNT\SYSTEM32 for various files starting with HP (I believe most of the
9xx files start with HPF). You may want to look at the date/times of the files on
the install disk and match them up. Delete any HPxxxxxx.xxx files with the same
date and times. Also look in \WINNT\SYSTEM32\SPOOL\DRIVERS\(number).

--
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From: Andrew Rossmann <andyross@ntsource.no_junk.com>
Subject: Re: HP 932c drivers corrupt - how to manually uninstall and delete?
Date: 2000/06/25
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