🚀 go-pugleaf

Please help, I was up 'til 2am this morning trying to configure the HP
600C.
A "friend" of mine asked me to locate and buy a colour printer for him.
So I decided to go for the HP 600C and bought one locally from a
discount computer store. I set up the printer on my PC (IBM Compatible
486 DX2 66 4MB RAM WFWG 3.11 CD ROM Modem etc) without any problems at
all. I was quite pleased with the colour quality and yesterday morning
took it to set up on my friends system (Viglen 486 DX2 66 8MB RAM WFWG
3.11 CD ROM etc). 
First problem: Could not install the 3 disks of software. Installation
crashed each time at 52% on disk 2, which meant the drivers were not
loaded correctly. The error message was "the module sconfig.dll is in
use, exit and restart windows and re-run set up".
During the day I re ran set up about 15 times. We closed all
applications and turned off the screen saver and network  but all to no
avail.
The help file said the printer could not be loaded via Control Panel in
Windows 3.1 but didn't mention WFWG 3.11 so we tried this. Although
Control Panel only used disk 1 (2 includes Print Monitor and 3 includes
some fonts and programs groups with icons) it appeared to load alright.
We managed a few prints from Word and Excel but then started to get
error messages like "unable to establish communication with printer".
We also noticed that if we booted the PC with the printer switched on,
we got a nasty blue screen in dos.
When I checked the IRQ settings I noticed the sound card was on IRQ 7
(previously the system had used a serial printer on com2) which would
conflict with the standard IRQ for LPT1. Reset IRQ for sound card to 5
and 10 and every other number below infinite. We noticed that when we
turned on the speakers and tried to print, the speakers "echoed" the
data being sent to the printer (even when we reset the IRQ back to 7 for
the sound card).
MSD reports 2 parallel ports available, although there is only one
external parallel port. Is it possible to somehow reset LPT1 to use IRQ5
(LPT2 setting) and if so how is it done ?
 I have tried HP's 24 hour fax "support" as mentioned in the User guide
and checked out their web site but no real help.

I am now in the process of contacting HP in Amsterdam as advised by HP
Response in the UK.
Any assistance would be much appreciated.

TIA :-)
Paul
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