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Article #2856

Buryers beware: Epson Stylus 600 (esp. refurbished offers from CompUSA)

#2856
From: Michael Walter
Date: Mon, 27 Apr 1998 00:00
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Having gone through hell with this printer and CompUSA during the last
couple of days I'd like to warn everybody out there considering to buy
EPSON Stylus 600 printers, especially if marked "EPSON refurbished"
and sold through CompUSA stores nationwide at this time.

Despite their attractive pricing (199$) these are badly reconditioned
(if at all) devices, that are STILL defective! DO NOT BUY THEM!!

I bought two samples at two different stores during the last week and
neither worked: one had a faulty power supply, the other a
malfunctioning paper feeder.  Both defects were noticable within 10
minutes of runtime, clearly showing that neither EPSON  nor CompUSA
have done any useful incoming inspection.

I could settle with CompUSA on a full refund but the time effort and
hassle are on me. You can avoid this.

BTW: when returning the second printer I saw TWO more EPSON Stylus
printers being returned to the SAME store that day alone!

IMHO EPSON  has serious quality problems with this series, despite its
phenominal techn. specifications and (probably biased) test results by
PC related magazines. I fo myself made a vow to never buy from EPSON
and stick to more reputable companies like HP from now on.
Strange, but historically EPSON was famous for good devices like the
FX80.

I'd be interested to hear from  other Stylus customers and their
experience with this model, esp. with so called "refurbs by EPSON".  I
also asked EPSON's Quality department for a statement, which I haven't
received yet.

When replying to this message, please remove the spam blocker .com in
my MAIL address..

Thanks for your interest and regards

michael walter

walterm@gis.net.com
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From: walterm@gis.net.com (Michael Walter)
Subject: Buryers beware: Epson Stylus 600 (esp. refurbished offers from CompUSA)
Date: 1998/04/27
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