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Article #2949

Re: How Canon knows you have sinned.

#2949
From: G. Louie
Date: Sat, 23 Sep 1995 00:00
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plaskett@huey.met.fsu.edu (K. Evan Plaskett) wrote:

:>Just as a side note, I had a very GOOD service experience with Canon via 
:>the Canon Forum on Compuserve.  I really appreciated their quick service 
:>- I had a new printer (free of charge) in less than a week, and all I was 
:>asking for was a reduced price on a new print head for my BJC-600.

:>-Evan Plaskett
:> Florida State University


Did you have a problem with a *new* BJC-600?  I have a refurbished
unit that only came with a 90-day warranty.  After about 7 months, I
discovered that the printhead leaked and was ruined.  I called a local
repair service and was told they would not sell me a printhead let
alone tell me the cost of a replacement.  When I called Canon, they
told me the head would cost about $215!  That's about 60% of what I
paid for the whole printer!  Did you get a name and number of the
Canon rep that helped you out?

/gerald/

/gerald/

galouie@ix.netcom.com
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From: galouie@ix.netcom.com (G. Louie)
Subject: Re: How Canon knows you have sinned.
Date: 1995/09/23
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x-netcom-date: Sat Sep 23  4:35:36 PM PDT 1995
newsgroups: comp.periphs.printers,fj.comp.printers,misc.forsale.computers.printers