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Article #2952Re: How Canon knows you have sinned.
From: David Yampol
Date: Sat, 30 Sep 1995 00:00
Date: Sat, 30 Sep 1995 00:00
36 lines
2434 bytes
2434 bytes
phoenix@enter.net (Barry Shultz) wrote: >In article <4425k8$3vc@ixnews6.ix.netcom.com>, galouie@ix.netcom.com says... >> >>plaskett@huey.met.fsu.edu (K. Evan Plaskett) wrote: >> >>:>Just as a side note, I had a very GOOD service experience with Canon via >>:>the Canon Forum on Compuserve. I really appreciated their quick service >>:>- I had a new printer (free of charge) in less than a week, and all I was >>:>asking for was a reduced price on a new print head for my BJC-600. >> >>:>-Evan Plaskett >>:> Florida State University >> >> >>Did you have a problem with a *new* BJC-600? I have a refurbished >>unit that only came with a 90-day warranty. After about 7 months, I >>discovered that the printhead leaked and was ruined. I called a local >>repair service and was told they would not sell me a printhead let >>alone tell me the cost of a replacement. When I called Canon, they >>told me the head would cost about $215! That's about 60% of what I >>paid for the whole printer! Did you get a name and number of the >>Canon rep that helped you out? >> >>/gerald/ >> >>/gerald/ >> >>galouie@ix.netcom.com >> $215 is a bit steep Canon sells the printhead for $123.43 before dealer discount is applied. Also Canon knows about the problems with leaking ink cartriges, they have published service documents about this problem: #QH-12E-64099 1/9/95 titled BJC-600/600e Ink on Printhead. I would bet that if you called Canon they would repair or replace your printer at no charge. David
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 112d37,880baf4a8e5cf17c X-Google-Attributes: gid112d37,public X-Google-Thread: 104d8a,880baf4a8e5cf17c X-Google-Attributes: gid104d8a,public X-Google-Thread: 10d5fe,880baf4a8e5cf17c X-Google-Attributes: gid10d5fe,public From: David Yampol <yampol@halcyon.com> Subject: Re: How Canon knows you have sinned. Date: 1995/09/30 Message-ID: <44j7go$dn3@news.halcyon.com> X-Deja-AN: 116809458 distribution: inet references: <3vgijo$gj2@rcogate.rco.qc.ca> <3vhs0u$q9q@news.fsu.edu> <4425k8$3vc@ixnews6.ix.netcom.com> <44a6f1$cob@dns.enter.net> to: galouie@ix.netcom.com content-type: text/plain; charset=us-ascii organization: Northwest Nexus Inc. x-url: news:44a6f1$cob@dns.enter.net mime-version: 1.0 newsgroups: comp.periphs.printers,fj.comp.printers,misc.forsale.computers.printers x-mailer: Mozilla 1.1N (Macintosh; I; PPC)