Thread View: comp.periphs.scanners
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Started by Dmitriy Kopnichev
Wed, 10 Jul 2002 12:05
Why cann't "Scanner Wizard" detect a scanner?
Author: Dmitriy Kopnichev
Date: Wed, 10 Jul 2002 12:05
Date: Wed, 10 Jul 2002 12:05
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Why does "Scanner and Camera Wizard" display "The computer cannot detect the scanner or camera. Please make sure the device is turned on and is properly connected to the computer. If the computer still cannot detect the device, open Control Panel, click Scanners and Cameras, and then click Add Device.", but the scanner is in the "Scanners and Cameras". Clicking "Test Scanner or Camera" on "General" tab in the Scanner Properties displays: "Test Successful. Your imaging device successfully completed the diagnostic test.", but clicking on Scanner button on Detecting Problems tab displays: "Sorry, cannot access your scanner. Your scanner is currently being accessed by another application. Please wait for the other application to finish or close it to allow this application access.". No other application was accessing the scanner then. It is written that the Scanner's SCSI card works fine in the card properties. OSs are Windows XP and ME. HP driver for Windows XP for my scanner HP ScanJet 6200c is installed. It is written that the Scanner's SCSI card and the Scanner work fine in the card's and scanner's properties. The Wizard works fine with my older scanner HP ScanJet 5p. -- Please, click Message menu, then 'Reply to all' in Outlook Express. This sends your reply to the newsgroups and to my email address at the same time. Or reply to the newsgroups and my e-mail. Mr. Dmitriy Kopnichev e-mail: kopn@hotbox.ru
Re: Why cann't "Scanner Wizard" detect a scanner?
Author: Malcolm Stewart
Date: Wed, 10 Jul 2002 12:59
Date: Wed, 10 Jul 2002 12:59
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I'm guessing that your system might be seeing your scanner as a SCSI or pseudo SCSI device (like my old Agfa Snapscan 310 connected via the parallel port). Make sure your scanner is turned "ON" before booting your computer. Occasionally on my Win98SE system, I have to go into Control Panel, System, Device Manager and open the SCSI controllers section, highlight the line for the scanner (Agfa miniport SCSI) and click "Refresh", and then close the dialog boxes. Works for me. -- M Stewart Milton Keynes, UK Dmitriy Kopnichev <kopn@hotbox.ru> wrote in message news:agh8e0$9uv$1@venus.telepac.pt... > > Why does "Scanner and Camera Wizard" display "The computer cannot detect the > scanner or camera. Please make sure the device is turned on and is properly > connected to the computer. If the computer still cannot detect the device, snip
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