🚀 go-pugleaf

Hi,

I've been having some problems with my Microtek v310.  At first the scanner
worked fine, but then it started to act up.  I had to wiggle the cable to
get the scanner to communicate with my computer (if that was even the case,
i don't even really know).  After a while, that finally stopped working, and
the scanner wouldn't connect to the computer at all.  I called microtek, and
they sent me a new cable.  Of course, it did not work at first, so i
tinkered with the bios settings and it worked, later i found even with the
old cable.  So
of course i feel stupid, right, thinking i had called microtek for nothing.
The scanner worked fine for a while, then again, started acting up, then
stopped communicating with the computer.  I tried the bios settings again,
different drivers, different settings given at the website, fooling with
cables, i even bought
a new cable that is inside the computer case which runs from the motherboard
to the exterior of the case, but of course that didn't work.

I've tried just about everything.  I believe either it is microtek's
software doing a bad install on my computer, the scanner is broke, or there
is some unknown compatability problem with my computer (probably the Cyrix
processor(6x86 PR200) or Win98).

I e-mailed microtek with my problem and they sent me this:
______________________________________________
Uninstall ScanWizard from the Control Panel "Add/Remove Programs"
Scroll down the list and locate "Microtek Scanwizard for Windows 95...."
highlight this listing and click on Add/Remove. Allow the uninstall process
to complete.

Now, perform a find by clicking on "Start" then "Find" then "Files or
folders" When the find box opens type: twain twunk smplscsi in the named
box. Direct to look in the C:\ drive and include sub-folders, and click on
"Find Now" button. All the twain and twunk files found in the C:\windows
folder can be deleted (there should be about 8-12 files and folders found)
Yes, you are sure, go ahead and delete the files.

Now you are ready to reinstall Scanwizard fresh. You can either reinstall
the ScanWizard that shipped on the cd with your scanner or download the
newest version of ScanWizard from our web site at:
ftp://ftp.microtek.com/microtek/pcfiles

The latest version is SW249r2 and consists of 5 files you must download then
expand on your hard drive. Review the installation instructions (found with
at the same area as the files mentioned) for any additional instructions you
may need.

Additionally after you complete the install, but before you restart the
computer add the following:

Go to Control Panel, System, Device Manager. Under SCSI controlers locate
the Parallel Port Host Adapter --- Add /N /V /SF=5 to the settings line
(under the settings tab for the device). Click on OK And close Device
Manager by clicking OK again.You will be prompted to reboot the PC. Say no.
Exit and click on start, shutdown and shutdown the computer. Turn on the
scanner first wait for the green solid light and turn on the computer.




Technical Support
__________________________________________________
It didn't work
so i tried a reply given to another person with the same problem:
__________________________________________________
Download EPP268.EXE from ftp://ftp.microtek.com/microtek/pcfiles and copy
it to \epp268

Remove the Microtek Parallel HOst Adapter from device manager.

delete:

c:\windows\twain
c:\windows\twain_32
c:\windows\twain.dll
c:\windows\twain_32.dll
c:\windows\mscandc.ini
c:\windows\mscan32.ini
c:\microtek
c:\windows\system\iosubsys\smplscsi.mpd

and reinstall your scanwizard. When it ask for the host interface card
select Adaptec SCSI Interface. Finish the installation don't restart the
computer. Please access your CMOS/BIOS setup and set the LPT port
mode/type
to EPP or ECP (contact your computer manufacturer if you don't know how).
Double click EPP268.EXE to extract the attach then run the setup.exe
Then shutdown everything, check cable connections ,turn on the scanner
first wait for the green light and turn on the computer.


Technical Support

__________________________________________________
It didn't work either.

In the controll panel under devices,  SCSI controllers shows up with the
sub-heading "Microtek Parallel Port Host Adapter" underneath with a yellow
"!".

If ANYBODY can help me I would greatly appreciate it.
Please Reply to my e-mail, because I rarely check the newsgroups for
replies.

THANK YOU

Brian
umpa@geauga.net