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Article #2968

Re: NO DIALTONE - After replaced Modem

#2968
From: David Longley
Date: Fri, 04 Sep 1998 00:00
40 lines
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In article <904846995snz@inf-eden.nospam.demon.co.uk>
           Newz@inf-eden.nospam.demon.co.uk
           "Chris Kennington - newshound" writes:

> In article <904668675snz@longley.demon.co.uk>
>            David@longley.demon.co.uk "David Longley" writes:
> 
> "Has anybody any (non obvious) suggestions as to what the cause might
> "be of a NO DIALTONE message when:
> "
> "1. The modem is clearly communicating with the PC
> "2. The modem has been working reliably on the line
> "3. The modem and line cable has recently been swapped out.
> "4. Supplier initially found no problem with returned modem
> "5. New modem is not the returned modem
> "6. Modem is 56K External Sonic Pro
> "7. Machine is a P233MMX
> "8. Hardware soak test with PRIME indicates no hardware problems
> 
>  and many people replied.  But no one suggested that the (new) modem
>  might be set up to recognize a dial-tone other than the UK one.  Dial
>  tones vary greatly across the world.
> 
>    In any case, blind dial (preferably after a comma-wait) is a good
>  answer.
> 
> 
That's an interesting (and non-obvious) suggestion, thanks Chris. 
The drivers could well be suspect - *or the cable*. It turns  out 
was  NOT swapped out (depite the modem and cable being  returnd). 
We  are  now trying to get the cable replaced  *and*  source  new 
drivers.  The modem is a SONIC PRO external 56K. I think  it's  a 
Rockwell chipset.
-- 
David Longley (check end reply line #)

Longley Consulting                                                  London, UK
Behaviour Assessment & Profiling Technology,
Research, Data Analysis and Training Services,
Small IT Systems                                http://www.longley.demon.co.uk
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From: David@longley.demon.co.uk (David Longley)
Subject: Re: NO DIALTONE - After replaced Modem
Date: 1998/09/04
Message-ID: <904893295snz@longley.demon.co.uk>
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