🚀 go-pugleaf

A few days ago I posted a request for some feedback about EISA SCSI
host adapters because I was having a very frustrating experience with
Adaptec customer support trying to get their 1742A working in my ALR
Business VEISA.  Now I am begging for some information so I can make
a better choice this time.  I have spent over 6 weeks suffering through
this and I am no longer willing to be given an Adaptec board; there can't
that much technology seperating the various suppliers to justify putting
up with such shoddy service.

But, I think I'll just go kick the dog to vent my rage.  My real
purpose here is to attempt to harvest some wisdom from the net.  This
is my first attempt at a survey so humor me and send only constructive
criticism AND the requested information.

First, I would like to collect some raw experiential data.  I only 
want people who have installed and used EISA SCSI host Adapters to
respond to this part.  I have listed the vendors that I am aware of;
if you have others just add them to the list.

  VENDOR        MODEL     IN SERVICE   SATISFACTION    CUSTOMER
                             TIME                       SUPPORT
Adaptec         1540
Adaptec         1740A
Adaptec         1742A
DPT            SmartCache
American
 Megatrends       ?

Please give the IN SERVICE TIME in months and rate SATISFACTION and
CUSTOMER SUPPORT on a scale from 1 (dissatisfied) to 5 (best thing
to ever happen to periperals).  (Negative ratings will be treated as
1 in the summary, but I will try to convey any serious warnings back
to the net.) Use N/A to indicate that you haven't had to use customer
support YET.

Second, I would like to offer some synopsis of information that the
casual user should consider in choosing a periperal interface protocol
(and maybe even in choosing a motherboard bus architecture).  I can
probably locate some articles that I could type into a file, but I'm
hoping that there are already such files out there that you could mail
to me for inclusion in my summary (at the speed I type you wouldn't
see a summary till next year).  (I know this is vague, but I'm a pretty
casual user and I don't want to leave anything out in my request.)

Any help will be greatly appreciated and you will feel better for
having made a contribution.