Article View: comp.protocols.appletalk
Article #5871Re: Re: Cayman on the net
From: Amanda Walker
Date: Wed, 17 May 1989 21:50
Date: Wed, 17 May 1989 21:50
21 lines
1497 bytes
1497 bytes
In article <7345@hoptoad.uucp>, tim@hoptoad.uucp (Tim Maroney) writes:
[about Cayman being on the net]
> Sounds good, but back in the mists of prehistory it was decided
> definitively (with respect to Wollongong) that no one wants to pay the
> bills for another company's technical support. If you use the Internet
> for such commercial purposes, you are doubly at fault. It's too bad,
> and people may have loosened up somewhat since, but I still don't think
> this is an appropriate announcement.
However, there does seem to be plenty of precedent for offering email-based
technical support as a convenience to one's customers. Witness Pyramid's
"bugmail" service, and so on. I've never heard of a company that would
ignore email from its customers, which is what the original announcement
looked like to me...
--
Amanda Walker <amanda@intercon.UUCP>
InterCon Systems Corporation
--
"You don't have to take my word for it--I'll convince you!"
--Gurshuran Sidhu
Technical Details
Message-ID:
<17-May-89.180024@192.41.214.2>Path:
arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!sun-barr!cs.utexas.edu!uunet!intercon!amanda@intercon.UUCPReferences:
<7345@hoptoad.uucp> <2877@cayman.COM>Show Full Headers
Complete Article Headers
Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!rutgers!sun-barr!cs.utexas.edu!uunet!intercon!amanda@intercon.UUCP From: amanda@intercon.UUCP (Amanda Walker) Newsgroups: comp.protocols.appletalk Subject: Re: Re: Cayman on the net Message-ID: <17-May-89.180024@192.41.214.2> Date: 17 May 89 21:50:57 GMT References: <7345@hoptoad.uucp> <2877@cayman.COM> Sender: news@intercon.UUCP Reply-To: amanda@intercon.UUCP (Amanda Walker) Organization: InterCon Systems Corporation, Sterling, VA Lines: 21