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Article #99

Request for info: IBM 3380 Crashes

#99
From: "Capt Jon L. Spear"
Date: Fri, 07 Jul 1989 03:08
26 lines
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I'd appreciate any experience, suggestions, or comments from IBM users out
there. Have you seen or heard of this sort of problem? What did you do
about it?
I don't subscribe to these lists, so please reply directly to me at:
    spearjl@afsc-sdx.af.mil   (preferred address)
    spearjl@arecibo.aero.org  (backup address)
    jspear@gryphon.com        (usenet address)
If there is interest, I'll summarize the responses to the mailing lists.
The problem: On a project I'm involved with, we've had actual head crashes
(head disk interaction or HDI in IBM parlance), or excessive error rates
indicating impending head crash, in six 3380 DASD units.
IBM diagnosis: The proposed mechanism is that atmospheric amines react with
the 825 lubricant coating the platters to create a grease, raising the
surface and making the disk thicker. The buildup causes contact with the
head. Potential sources of amines include: descalers used in humidifiers,
plasticizers for paints, and curing agents for epoxy's. We've heard of a
couple sites around LA that report similar problems.
Action so far: IBM analyzed a crashed platter and found some amines there.
They also took an air sample, but no amines found. We're in the process of
getting an independent analysis of the air and surfaces near the problem
DASDs. Other DASDs in the same environment, some older and some newer, have
not shown any problems, but we want to ensure that they don't.
Thanks for your help,
    Capt Jon Spear
    Voice: AV 833-1402,  (213)643-1402
    Paper: SSD/CWCDR, PO Box 92960, LAAFB CA 90009
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ucbvax!AFSC-SSD.AF.MIL!spearjl%a1.missle.mrouter
From: spearjl%a1.missle.mrouter@AFSC-SSD.AF.MIL ("Capt Jon L. Spear")
Newsgroups: comp.protocols.ibm
Subject: Request for info: IBM 3380 Crashes
Message-ID: <8907111918.AA22137@jade.berkeley.edu>
Date: 7 Jul 89 03:08:35 GMT
Sender: daemon@ucbvax.BERKELEY.EDU
Reply-To: "Capt Jon L. Spear" <spearjl%a1.missle.mrouter@AFSC-SSD.AF.MIL>
Organization: The Internet
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