Re: "Trouble Ticketing Systems"

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#103

From: John K Scoggin
Date: Sun, 12 Apr 1992 15:54

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In article <jager.702140167@NewsServ> jager@Informatik.TU-Muenchen.DE (Riaan de Jager) writes:
>(Didn't quite know where to post this)
>
>A colleauge and I are planning on so called "Trouble Ticketing"
>systems as a research topic. Not much literature seems to be available
>on this subject. I will not go into trying any explanation here.
>
>We would appreciate any information regarding literature/research etc.
>
>Thanks!

There is a publically available TT system available via anonymous FTP from
ftp.uu.net in directory pub/hdms.  PostScript documentation is included...

	- John

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From: scoggin@daisy.udel.edu (John K Scoggin)
Newsgroups: comp.protocols.iso
Subject: Re: "Trouble Ticketing Systems"
Keywords: Trouble Tickets
Message-ID: <1992Apr12.155444.13763@udel.edu>
Date: 12 Apr 92 15:54:44 GMT
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