Telebit != Service

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#131

From: Anthony Arviola
Date: Thu, 15 Oct 1992 10:59

13 lines
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Has anyone delt with Telebit?  We bought a Netblazer with the intent on
using it to set up PPP connections between Home and the network.
The problem is that every time I call for tech. support, they take my
name and number and the person calls THE NEXT DAY while I'm working on
some other project or when I'm not in my office.  If I'm not in my office,
the Telebit person leaves a message and never calls back causing me to 
call back, leave my name and number and WAIT ANOTHER DAY.  This truly is
a shotty way of "customer support".  

Is anybody else using the NetBlazer or has the rest of the world given up
on it?

Sorry about the bitch, but future Telebit customers beware.

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Message-ID: <ADA.92Oct15105926@zip.larc.nasa.gov>

Path: arc1-ca.pugleaf.net!sparky!uunet!news.larc.nasa.gov!zip.larc.nasa.gov!ada

References: <SENOL.92Oct14201421@caroline.ee.pitt.edu>

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Path: arc1-ca.pugleaf.net!sparky!uunet!news.larc.nasa.gov!zip.larc.nasa.gov!ada
From: ada@zip.larc.nasa.gov (Anthony Arviola)
Newsgroups: comp.protocols.ppp
Subject: Telebit != Service
Date: 15 Oct 92 10:59:26
Organization: NASA Langley Research Center, Hampton, VA
Lines: 13
Distribution: comp
Message-ID: <ADA.92Oct15105926@zip.larc.nasa.gov>
References: <SENOL.92Oct14201421@caroline.ee.pitt.edu>
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