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Article #362

Will Zone Labs PLEASE make a PUBLIC Statement

#362
From: Alan Browne
Date: Sun, 12 Mar 2000 00:00
56 lines
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Dear Zone Labs,

As you know very well, your free product "Zone Alarm" has been
enthusiastically
installed on thousands of PC's to help protect people against
unauthorized intrusion.
This is more important everyday as the number of cable modem served PC's
in North America
is estimated to have passed the 2 million mark.  Add to this the number
of DSL subscribers
and the benefits of good firewalls "for the masses" cannot be
underestimated.

Unfortunately, there have been a variety of allegations and questions
surrounding the
"TrueVector" technology inherent to Zone Alarm.  This has raised
suspicions that
the product is somehow reporting back private information about the
"user habits"
of users who have installed this wonderful product.

I am one of those who has been labeled "paranoid" by several Zone Alarm
fans.
I am not paranoid.  But I am concerned.  What I do on the internet is MY
business,
and nobody else's.  If I want to tell you what I do, I'll tell you,
otherwise leave me
alone.

I am also a fan of Zone Alarm (and I've had the thing for only 18
hours!), but the
allegations, suspicions and questions beg for a simple resolution:

Would Zone Labs please publicly certify in a letter on the Zone Labs
website, and
also in the various apropriate newsgroups that Zone Alarm does not
report anything
back to Zone Labs or any other company, agency, person, etc. on the
contents of the
users system that could in anyway be construed as private information,
INCLUDING
information related to the users "internet habits", contents of files
unrelated to
Zone Alarm, etc.  I'll leave it to you and (probably) your lawyers to
define the exact wording.
But get this: people want their privacy RESPECTED in all manners.

In fact, if you were to make such a statement while simultaneously
introducing a price
for this LEAN, effective and professional product, I would be among the
first in a line
of thousands to purchase a licence.

Best Regards,
Alan Browne.
Technical Details
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From: Alan Browne <alan.browne@videotron.ca>
Subject: Will Zone Labs PLEASE make a PUBLIC Statement
Date: 2000/03/12
Message-ID: <38CBD819.34959570@videotron.ca>
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