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Article #710Re: Computer Folklore
From: Steve Riley
Date: Tue, 12 Apr 1988 16:22
Date: Tue, 12 Apr 1988 16:22
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In regard to Scott Klosterman's comments; Is there any need for sarcasm in your description of users problems with microcomputers at UCCC? What point were you making? People need patient and understanding help when they are just beginning. They may have real fears about using a computer, fears which have had to be overcome just to sit in front of the machine. Don't put them off before they get started. It's all very well we experts having a laugh between ourselves, but surely attitudes like that carry over to the expert/novice interface. More Human Factors please! Yours benevolently. Steve Riley
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Path: arc1-ca.pugleaf.net!utzoo!mnetor!uunet!husc6!mailrus!ames!ucsd!sdcsvax!ucsdhub!hp-sdd!hplabs!hplabsz!taylor From: QQ65@IBM.LIVERPOOL.AC.UK (Steve Riley) Newsgroups: comp.society Subject: Re: Computer Folklore Message-ID: <1882@hplabsz.HPL.HP.COM> Date: 12 Apr 88 16:22:05 GMT Sender: taylor@hplabsz.HPL.HP.COM Lines: 16 Approved: taylor@hplabs