Article View: comp.soft-sys.matlab
Article #81Re: Poor Customer Service By Matlab
From: Brian Fitzgerald
Date: Thu, 28 Jan 1993 01:52
Date: Thu, 28 Jan 1993 01:52
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1078 bytes
johnk@exlog.com writes: > >Have other users had trouble getting the MATLAB (Mathworks) >staff to respond to e-mail messages? If so please voice your >complaints. No! I think (hope) that your unfortunate experience is anomalous. I think their public relations are very good. I have found them to be quite responsive to the questions I have asked. >and have not received one response! I see disturbing evidence >that a once good service and product is headed the same direction >as most other US businesses ...downhill. Did MBA's or accountants >take over the management? I think you just had a bad experience. They are generally good. Brian
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Newsgroups: comp.soft-sys.matlab Path: arc1-ca.pugleaf.net!sparky!uunet!hela.iti.org!usc!rpi!fitzgb From: fitzgb@mml0.meche.rpi.edu (Brian Fitzgerald) Subject: Re: Poor Customer Service By Matlab Message-ID: <z-r3amg@rpi.edu> Nntp-Posting-Host: mml0.meche.rpi.edu Organization: Rensselaer Polytechnic Institute, Troy, NY References: <1993Jan27.215205.12714@exlog.com> Date: Thu, 28 Jan 1993 01:52:23 GMT Lines: 18